Almost painless Almost painless. My loan officer was very kind, understanding, then quickly worked to determine how she might help me. I had her full attention, until my business was completed. I felt quit comfortable as I was walked thru the process.

Lots all lies This bank they don't know how to handle business i opened an account i really thought i did but was never activated. Now they secured 2 message wich i can't get in because My account is locked. Well after you answer this last review you never fixed anything you closed my account and returned my money without letting me know. I ask you do you think what you guys did is correct? When the bank ask me for any documents I submitted immediately once I was 5 hrs away driving and I cancelled everything just for me to submitted what you ask me for what ? The funds come from a legit source Wich is SBA.

Following up with an update on my… Following up with an update on my previous review. What this bank did to me now after 5 days. There is a Bi********tch.......named michelle. She told to me over the phone at first that I am not Watson Lupher the owner of the account with no base to it at first. When I politely asked her when will this bank going to release my funds . She said never then I asked what will you do with these funds .She fck********ngly replied that they will turn these funds fraud and then I again asked that what happen to these funds. Then she told me it will remains there . Despite my accounts is closed by them the funds are with the bank along with there other funds at one place. This fck********ng small business bank and indeed this is a small bank with 10-15 thieves working together and robbing small business owners funds. I will now turn this to the FBI at first and then file a litigation in the court. NEVERRRRRRRRRRRRRRRRRRRRR OPENNNNNNNNNNNNNNN AN ACCOUNT WITH THIS SH********TTY BANK.

Horrible customer service left me without my money Earlier this year SBB migrated to a new banking website. For weeks their system was down and I could not access my statements or the bill pay service. Then they shut off access to the mobile app and I have no way to access my funds. I am unable to log in on the new website or the new mobile app, and I can't even re-register my account. I have called customer service numerous times but no one answers the phone. Absolutely horrible customer service; borderline criminal since they have hijacked my funds and are not giving me access to my account for 4 months.

Stay AWAY from SmallBusinessBank.Com I have requested a debit card multiple times. Multiple times over the past 3 months they confirmed the debit card has been shipped out. They can't issue a tracking number but say that their processor Shazam will. I call Shazam and they claim they don't have a tracking number and to contact SmallBusinessBank. Simply passing the bucket. Find another free business account. This company SmallBusinessBank.com is a headache.