Zigz
GBReally suspicious…and AWFUL service experience I applied for Milli’s savings account, and like so many others on this list, received a denial because I “didn’t meet requirements.” I had an extensive online chat exchange with an agent and the agent’s manager only to be repeatedly told they would not tell me the basis for the denial, and were not required to do so. For context, I have excellent credit, been in my home for more than 5 years, been employed with the same employer for decades. I’ve never been denied a financial application before, let alone a savings account. I am going to report my experience to the Consumer Financial Protection Bureau, and recommend that the others on this review space to the same. They won’t improve unless given incentive to do so. You can do it at consumerfinancedotgov
Consumer
GBMilli Bank Excessive Hold Times Milli Bank places excessively long, 10-business day holds on transfers from external banks into Milli Bank accounts. The balance of my Milli Bank Savings account is in excess of $100,000.00, yet Milli Bank insists on restricting access to a $70.00 transfer for 10-business days…ridiculous.
PtoF
GBCan't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.
V
GBThis bank is a farce This bank is a farce. Applied and provided all accurate info. Denied without an explanation and customer service is useless providing canned responses. Never been denied for a savings account before. Was told I don’t meet the banks guidelines. I guess it’s a racial thing. I have millions of dollars in raisin accounts and never had an issue anywhere else. Total joke.
robert evans
GBDenied Again First application denied with no explanation. Online complaint conversation with agent yielded a second look at application. Denied again with no explanation other than credit score (mine is 800) or ChexSystems was not a factor. So what is? I would be very wary of this bank. No problems at any other banks I have . Received a reply from Milli bank 2 months later apologizing for my experience. Still with no reason for denial, suggestion to re apply or anything useful. Still a 1 star rating.