I have a similar story I have a similar story. On Sept 1 2023 $17588.88 was wired into my account. They almost immediately "restricted" my account. Pitiful customer service and form letters that say my account is under investigation and they do not know a date to say it is over. I have turned it over to the FDIC and Consumer protection agency. it is now the 25th and I cannot access my own money.

Denied Again First application denied with no explanation. Online complaint conversation with agent yielded a second look at application. Denied again with no explanation other than credit score (mine is 800) or ChexSystems was not a factor. So what is? I would be very wary of this bank. No problems at any other banks I have . Received a reply from Milli bank 2 months later apologizing for my experience. Still with no reason for denial, suggestion to re apply or anything useful. Still a 1 star rating.

Milli Bank Excessive Hold Times Milli Bank places excessively long, 10-business day holds on transfers from external banks into Milli Bank accounts. The balance of my Milli Bank Savings account is in excess of $100,000.00, yet Milli Bank insists on restricting access to a $70.00 transfer for 10-business days…ridiculous.

Horrible customer service Horrible customer service. Tried to verify my account numerous times, but they kept adding the country code to my sms code so my phone wouldn’t take it, I texted them at 4 different occasions and was told it was because it was a land line number!!! It’s not, the they said a tech would reach out in ONE TO TWO DAYS TO HELP!!! Omg. Now I went to log in and because of security reasons they refuse to acknowledge my account that I haven’t even opened yet!!!!

This bank is a farce This bank is a farce. Applied and provided all accurate info. Denied without an explanation and customer service is useless providing canned responses. Never been denied for a savings account before. Was told I don’t meet the banks guidelines. I guess it’s a racial thing. I have millions of dollars in raisin accounts and never had an issue anywhere else. Total joke.