V
GBThis bank is a farce This bank is a farce. Applied and provided all accurate info. Denied without an explanation and customer service is useless providing canned responses. Never been denied for a savings account before. Was told I don’t meet the banks guidelines. I guess it’s a racial thing. I have millions of dollars in raisin accounts and never had an issue anywhere else. Total joke.
Chris
GBWarning!!! Warning!!! Once I provided them with my sensitive personal information my request was denied because it did not meet my bank’s requirements. These requirements include but are not limited to identity validation. What? In response to my email Milli wrote : Hi there 👋 Thank you for reaching out! For the security of our bank, and to maintain fairness to all our customers, we cannot tell you exactly why you were denied. Unfortunately, this decision is final and cannot be appealed. Thank you for understanding, and for your interest in Milli. That is called Identity theft!
LovingTheReal Wilsons
GBPoor Experience Poor Experience Tried funding my account with an external checking account with plaid. However account has been frozen and restricted for more than 30 days with no explanation. I knew something was fishy when I didnt see them on BBB but will be filing a lawsuit with with a host of other customers that they are doing this worst banking app ever
Steve Bachmann
GBMilli bank so far Wonderful! Have been a Milli bank customer since February 1st and so far everything is great. I've transferred money from 2 different bank accounts to Milli savings and no problems. I've also transferred Milli savings money into my Milli spending account to use my provided ATM card again no problems. With no fees and a great app experience I am Loving my savings increase daily (I log in daily to see my interest compounded) I have tried every option with the app and account and never have a problem with anything! Customer questions sent have all (10 so far) been answered within 3 minutes as stated at the site. I had read many reviews mostly negative which made me cautious at first to use Milli but all I have experienced in my short time so far is PERFECTION!!! Milli is Wonderful!!! Steve
PtoF
GBCan't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.