Time for Milli to go out of business Time for Milli to go out of business. Like most posts, they stole my money for 2 full weeks before depositing it into my account. Two weeks! Are they keeping record in paper notebooks? There are so many other options paying the same or better rates - avoid Milli at all cost!

I've been with Milli Bank quite a few… I've been with Milli Bank quite a few months, with their Savings APY. I've also signed up with many other financial/bank websites, that have high APY's in Savings and CD's, because it's just common sense and financially suavy to take advantage, while the interest rate is up. Just recently, I had a situation, that would take too long to explain in detail here, but nevertheless, my situation was that my cell phone got turned off, and I had to go buy another phone right away. My next situation was that I really wanted to keep my old telephone number, and use it on the new phone, but that wasn't happening. . If someone only knew..... Why I had to get a replacement phone, right away, was because of the number of Savings accounts (CD's, bonds, treasuries, etc) I have online. Practically every one of them, and most online savers will know this, is that you can sign into all of them, with a Username, or an Email address, and Password and that alone, won't get you into your savings account. I don't know when this began, but there's another step you MUST do, to get into your account. It's a phone verification, where they send/text you a code to your phone, and you place the code into the boxes provided. Now, for any one saver out there reading this, for heavens sake, don't EVER change your telephone number, at the start, in the middle, or the end of like, something important. You'll have to give up your first-born, if you just want a tel number change on your profile!! I'm serious! (She's losing it, Captain, but she can't lose what you never had in the first place)! lol... Lord knows, I wouldn't have EVER thought it could be SO BAD! I mean, I understand security, but seriously, a tel number change?? And so Milli Bank was my first shock of the day, because remember, you cannot get into your account, without them sending you a code to your phone, that you must copy to their site. So when I said to myself, "Well self, your not going into your account, no way, no how, EVER, until you call them, and tell them that you have a new telephone, with a new number, I'd thought it'd be the simplest thing in the world to do. OH NOOO! They want your morgage papers, or a rent receipt, a copy of your phone records, copy of your driver license (of course), a copy of a utility bill, bank records (ok, I didn't really see that last one!), and I'm like "ARE YOU KIDDING ME"? To change my phone number in my profile?? I've been in shock all day! So, needless to say, I wrote back (very upset), and told them, all I could give them, was a copy of my drivers license, because I just live here, basically like a roommate. The man of the house pays the bills online, he doesn't get any paper bills, and there's nothing with my name on it, excep But no, like I said, be prepared to give up your first born child! So I wrote them back, and told them, what I've said here, and I'm waiting on a reply. I still am in shock! I told this man, what this bank wanted, and he had a few words about it too. The last thing I wrote in my reply to them, was that they have the name of my bank, with the account number, and if perhaps, that would suffice (which I wouldn't be surprised if it doesn't), would they send my small amount of funds I had in there (a number under 200), to my bank, and close my account. This is just plain ridiculous! I've been thinking about the whole situation all day, and I'm wondering, why they couldn't they get any and all information like that, when an idividual signs up?? That makes perfect sense, to do that, that way, instead of shocking someone over just wanting a telephone number change? I've got a phobia now. Anytime someone mentions the word "Security" around me, they'll be looking at me, and wonder if I need some water, or a hospital! I'm just trying to settle my brain down now, and I can almost see everyone thinking that I'm over-reacting to a simple situation, and maybe I am, but, everyone with any common sense ...this is going overboard in a major way! So, today, as I wanted to update this tel number change, to all my accounts, I went down my list of online savings accounts that I have (Milli being next to the first one), and it took me most of the day, of writing emails, and making phone calls, to get my number changed, on 9 out of 10 of them. And almost all of them, have that third step (besides putting email address, and password in), of sending a code to my phone, to get in my account. That verification code is a pain in the butt!!

Warning!!! Warning!!! Once I provided them with my sensitive personal information my request was denied because it did not meet my bank’s requirements. These requirements include but are not limited to identity validation. What? In response to my email Milli wrote : Hi there 👋 Thank you for reaching out! For the security of our bank, and to maintain fairness to all our customers, we cannot tell you exactly why you were denied. Unfortunately, this decision is final and cannot be appealed. Thank you for understanding, and for your interest in Milli. That is called Identity theft!

Can't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.

Really suspicious…and AWFUL service experience I applied for Milli’s savings account, and like so many others on this list, received a denial because I “didn’t meet requirements.” I had an extensive online chat exchange with an agent and the agent’s manager only to be repeatedly told they would not tell me the basis for the denial, and were not required to do so. For context, I have excellent credit, been in my home for more than 5 years, been employed with the same employer for decades. I’ve never been denied a financial application before, let alone a savings account. I am going to report my experience to the Consumer Financial Protection Bureau, and recommend that the others on this review space to the same. They won’t improve unless given incentive to do so. You can do it at consumerfinancedotgov