This bank is a farce This bank is a farce. Applied and provided all accurate info. Denied without an explanation and customer service is useless providing canned responses. Never been denied for a savings account before. Was told I don’t meet the banks guidelines. I guess it’s a racial thing. I have millions of dollars in raisin accounts and never had an issue anywhere else. Total joke.

I have a similar story I have a similar story. On Sept 1 2023 $17588.88 was wired into my account. They almost immediately "restricted" my account. Pitiful customer service and form letters that say my account is under investigation and they do not know a date to say it is over. I have turned it over to the FDIC and Consumer protection agency. it is now the 25th and I cannot access my own money.

Can't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.

Same issues as everyone else - restricted account then they closed it on me Nothing but issues. Tried to transfer money into the account after I opened it, and it took more than 10 days. On the 10th day I cancelled the transfer from my bank and the next day I got an email saying my account was restricted due to suspicious activity (same story as alot of people). I didn’t reach out or try to get it back, but then about a week later I got an email saying they are closing my accounts and saying they do not want to do business with me. I wish I could add screenshots because it is absolutely ridiculous

Warning!!! Warning!!! Once I provided them with my sensitive personal information my request was denied because it did not meet my bank’s requirements. These requirements include but are not limited to identity validation. What? In response to my email Milli wrote : Hi there 👋 Thank you for reaching out! For the security of our bank, and to maintain fairness to all our customers, we cannot tell you exactly why you were denied. Unfortunately, this decision is final and cannot be appealed. Thank you for understanding, and for your interest in Milli. That is called Identity theft!