Can't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.

Warning!!! Warning!!! Once I provided them with my sensitive personal information my request was denied because it did not meet my bank’s requirements. These requirements include but are not limited to identity validation. What? In response to my email Milli wrote : Hi there 👋 Thank you for reaching out! For the security of our bank, and to maintain fairness to all our customers, we cannot tell you exactly why you were denied. Unfortunately, this decision is final and cannot be appealed. Thank you for understanding, and for your interest in Milli. That is called Identity theft!

Denied Again First application denied with no explanation. Online complaint conversation with agent yielded a second look at application. Denied again with no explanation other than credit score (mine is 800) or ChexSystems was not a factor. So what is? I would be very wary of this bank. No problems at any other banks I have . Received a reply from Milli bank 2 months later apologizing for my experience. Still with no reason for denial, suggestion to re apply or anything useful. Still a 1 star rating.

This bank is a farce This bank is a farce. Applied and provided all accurate info. Denied without an explanation and customer service is useless providing canned responses. Never been denied for a savings account before. Was told I don’t meet the banks guidelines. I guess it’s a racial thing. I have millions of dollars in raisin accounts and never had an issue anywhere else. Total joke.

I have a similar story I have a similar story. On Sept 1 2023 $17588.88 was wired into my account. They almost immediately "restricted" my account. Pitiful customer service and form letters that say my account is under investigation and they do not know a date to say it is over. I have turned it over to the FDIC and Consumer protection agency. it is now the 25th and I cannot access my own money.