Give and 30 days and you will love it! Be patient. It is worth the 5.5% interest rate. I transferred money from another bank to Milli. I saw the money "leave" my bank account but it wasn't in my Milli account. Of course I was nervous, I reached out to Milli customer service- immediately they told me expect 10 day transfer period. And as mentioned in other reviews it did take 10 days for my money to "show up" on the Milli app. But once it I could see it- I relaxed. I've been with Milli for 3 months and I love seeing the "free" (5.50%) interest being added into my account every month. I have used an ATM, purchased items online, and transferred money out of Milli to another bank without problems. The money I transferred to another bank from Milli was available the following day. Customer service has been great and earning 5.5% interest is awesome.

I have a similar story I have a similar story. On Sept 1 2023 $17588.88 was wired into my account. They almost immediately "restricted" my account. Pitiful customer service and form letters that say my account is under investigation and they do not know a date to say it is over. I have turned it over to the FDIC and Consumer protection agency. it is now the 25th and I cannot access my own money.

Can't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.

Horrible customer service Horrible customer service. Tried to verify my account numerous times, but they kept adding the country code to my sms code so my phone wouldn’t take it, I texted them at 4 different occasions and was told it was because it was a land line number!!! It’s not, the they said a tech would reach out in ONE TO TWO DAYS TO HELP!!! Omg. Now I went to log in and because of security reasons they refuse to acknowledge my account that I haven’t even opened yet!!!!

This bank is a farce This bank is a farce. Applied and provided all accurate info. Denied without an explanation and customer service is useless providing canned responses. Never been denied for a savings account before. Was told I don’t meet the banks guidelines. I guess it’s a racial thing. I have millions of dollars in raisin accounts and never had an issue anywhere else. Total joke.