Very Suspicious of this “bank” Was denied a savings account which is laughable, but looks like I dodged a bullet anyway after reading these reviews. Update: Opened a high yield savings account with Capital One earning 4.35% no fees, no minimum!

Horrible customer service Horrible customer service. Tried to verify my account numerous times, but they kept adding the country code to my sms code so my phone wouldn’t take it, I texted them at 4 different occasions and was told it was because it was a land line number!!! It’s not, the they said a tech would reach out in ONE TO TWO DAYS TO HELP!!! Omg. Now I went to log in and because of security reasons they refuse to acknowledge my account that I haven’t even opened yet!!!!

Really suspicious…and AWFUL service experience I applied for Milli’s savings account, and like so many others on this list, received a denial because I “didn’t meet requirements.” I had an extensive online chat exchange with an agent and the agent’s manager only to be repeatedly told they would not tell me the basis for the denial, and were not required to do so. For context, I have excellent credit, been in my home for more than 5 years, been employed with the same employer for decades. I’ve never been denied a financial application before, let alone a savings account. I am going to report my experience to the Consumer Financial Protection Bureau, and recommend that the others on this review space to the same. They won’t improve unless given incentive to do so. You can do it at consumerfinancedotgov

I have a similar story I have a similar story. On Sept 1 2023 $17588.88 was wired into my account. They almost immediately "restricted" my account. Pitiful customer service and form letters that say my account is under investigation and they do not know a date to say it is over. I have turned it over to the FDIC and Consumer protection agency. it is now the 25th and I cannot access my own money.

This bank is a farce This bank is a farce. Applied and provided all accurate info. Denied without an explanation and customer service is useless providing canned responses. Never been denied for a savings account before. Was told I don’t meet the banks guidelines. I guess it’s a racial thing. I have millions of dollars in raisin accounts and never had an issue anywhere else. Total joke.