Can't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.

Poor Experience Poor Experience Tried funding my account with an external checking account with plaid. However account has been frozen and restricted for more than 30 days with no explanation. I knew something was fishy when I didnt see them on BBB but will be filing a lawsuit with with a host of other customers that they are doing this worst banking app ever

Bad experience right from the start I opened an account with Milli Bank for their HYIR. I linked 2 accounts using their Plaid access. Last week, I got a notification that my account had been restricted and requested statements from my linked accounts. I sent this documentation out the same day and I have not heard back nor have my emails and phone calls responded to. Basically, the funds I transfered is frozen with no help

Milli bank so far Wonderful! Have been a Milli bank customer since February 1st and so far everything is great. I've transferred money from 2 different bank accounts to Milli savings and no problems. I've also transferred Milli savings money into my Milli spending account to use my provided ATM card again no problems. With no fees and a great app experience I am Loving my savings increase daily (I log in daily to see my interest compounded) I have tried every option with the app and account and never have a problem with anything! Customer questions sent have all (10 so far) been answered within 3 minutes as stated at the site. I had read many reviews mostly negative which made me cautious at first to use Milli but all I have experienced in my short time so far is PERFECTION!!! Milli is Wonderful!!! Steve

Horrible customer service Horrible customer service. Tried to verify my account numerous times, but they kept adding the country code to my sms code so my phone wouldn’t take it, I texted them at 4 different occasions and was told it was because it was a land line number!!! It’s not, the they said a tech would reach out in ONE TO TWO DAYS TO HELP!!! Omg. Now I went to log in and because of security reasons they refuse to acknowledge my account that I haven’t even opened yet!!!!