Can't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.

Warning!!! Warning!!! Once I provided them with my sensitive personal information my request was denied because it did not meet my bank’s requirements. These requirements include but are not limited to identity validation. What? In response to my email Milli wrote : Hi there 👋 Thank you for reaching out! For the security of our bank, and to maintain fairness to all our customers, we cannot tell you exactly why you were denied. Unfortunately, this decision is final and cannot be appealed. Thank you for understanding, and for your interest in Milli. That is called Identity theft!

Poor Experience Poor Experience Tried funding my account with an external checking account with plaid. However account has been frozen and restricted for more than 30 days with no explanation. I knew something was fishy when I didnt see them on BBB but will be filing a lawsuit with with a host of other customers that they are doing this worst banking app ever

Won't let me do anything with this app… Won't let me do anything with this app has it locked all these money apps iv downloaded are just not working at all they lock me out then keep what funds they have if any got ripped off many time

Same issues as everyone else - restricted account then they closed it on me Nothing but issues. Tried to transfer money into the account after I opened it, and it took more than 10 days. On the 10th day I cancelled the transfer from my bank and the next day I got an email saying my account was restricted due to suspicious activity (same story as alot of people). I didn’t reach out or try to get it back, but then about a week later I got an email saying they are closing my accounts and saying they do not want to do business with me. I wish I could add screenshots because it is absolutely ridiculous