I have a similar story I have a similar story. On Sept 1 2023 $17588.88 was wired into my account. They almost immediately "restricted" my account. Pitiful customer service and form letters that say my account is under investigation and they do not know a date to say it is over. I have turned it over to the FDIC and Consumer protection agency. it is now the 25th and I cannot access my own money.

Poor Experience Poor Experience Tried funding my account with an external checking account with plaid. However account has been frozen and restricted for more than 30 days with no explanation. I knew something was fishy when I didnt see them on BBB but will be filing a lawsuit with with a host of other customers that they are doing this worst banking app ever

Bad experience right from the start I opened an account with Milli Bank for their HYIR. I linked 2 accounts using their Plaid access. Last week, I got a notification that my account had been restricted and requested statements from my linked accounts. I sent this documentation out the same day and I have not heard back nor have my emails and phone calls responded to. Basically, the funds I transfered is frozen with no help

Won't let me do anything with this app… Won't let me do anything with this app has it locked all these money apps iv downloaded are just not working at all they lock me out then keep what funds they have if any got ripped off many time

Horrible customer service Horrible customer service. Tried to verify my account numerous times, but they kept adding the country code to my sms code so my phone wouldn’t take it, I texted them at 4 different occasions and was told it was because it was a land line number!!! It’s not, the they said a tech would reach out in ONE TO TWO DAYS TO HELP!!! Omg. Now I went to log in and because of security reasons they refuse to acknowledge my account that I haven’t even opened yet!!!!