Can't Access Your Own Money Just like everyone else, had my account restricted with absolutely zero communication, timeline, or anything. Exactly what use is a bank that does not allow you to access your own funds? Horrible customer service, subpar app - not at all worth the interest rate. Now they say they're subjecting transfers up to a 10 business day hold in general (if they don't just restrict your account entirely) which is frankly ridiculous in today's day and age. But no, they get to hold my money for 30 days, use it for whatever purpose they want against my will. A fraud investigation should not take more than a few days, and should be clearly communicated constantly. This is not that - it's clear they're understaffed and running a terrible operation. Save yourself the pain of having your money taken away from you - never use any FNBO product.

Won't let me do anything with this app… Won't let me do anything with this app has it locked all these money apps iv downloaded are just not working at all they lock me out then keep what funds they have if any got ripped off many time

There is something very fishy with Milli Bank I have excellent FICO, income and net worth and yet I was turned down, without any explanation given. This is a first for me. If they are turning customers like me away, then I wonder how they are going to stay in business or make any money. I think they should be investigated. Now that they have all my pertinent info, if anything goes amiss with my finances I will know where to look.

Really suspicious…and AWFUL service experience I applied for Milli’s savings account, and like so many others on this list, received a denial because I “didn’t meet requirements.” I had an extensive online chat exchange with an agent and the agent’s manager only to be repeatedly told they would not tell me the basis for the denial, and were not required to do so. For context, I have excellent credit, been in my home for more than 5 years, been employed with the same employer for decades. I’ve never been denied a financial application before, let alone a savings account. I am going to report my experience to the Consumer Financial Protection Bureau, and recommend that the others on this review space to the same. They won’t improve unless given incentive to do so. You can do it at consumerfinancedotgov

Give and 30 days and you will love it! Be patient. It is worth the 5.5% interest rate. I transferred money from another bank to Milli. I saw the money "leave" my bank account but it wasn't in my Milli account. Of course I was nervous, I reached out to Milli customer service- immediately they told me expect 10 day transfer period. And as mentioned in other reviews it did take 10 days for my money to "show up" on the Milli app. But once it I could see it- I relaxed. I've been with Milli for 3 months and I love seeing the "free" (5.50%) interest being added into my account every month. I have used an ATM, purchased items online, and transferred money out of Milli to another bank without problems. The money I transferred to another bank from Milli was available the following day. Customer service has been great and earning 5.5% interest is awesome.