Zigz
GBReally suspicious…and AWFUL service experience I applied for Milli’s savings account, and like so many others on this list, received a denial because I “didn’t meet requirements.” I had an extensive online chat exchange with an agent and the agent’s manager only to be repeatedly told they would not tell me the basis for the denial, and were not required to do so. For context, I have excellent credit, been in my home for more than 5 years, been employed with the same employer for decades. I’ve never been denied a financial application before, let alone a savings account. I am going to report my experience to the Consumer Financial Protection Bureau, and recommend that the others on this review space to the same. They won’t improve unless given incentive to do so. You can do it at consumerfinancedotgov
Chris
GBWarning!!! Warning!!! Once I provided them with my sensitive personal information my request was denied because it did not meet my bank’s requirements. These requirements include but are not limited to identity validation. What? In response to my email Milli wrote : Hi there 👋 Thank you for reaching out! For the security of our bank, and to maintain fairness to all our customers, we cannot tell you exactly why you were denied. Unfortunately, this decision is final and cannot be appealed. Thank you for understanding, and for your interest in Milli. That is called Identity theft!
Laini Snow
GBSame issues as everyone else - restricted account then they closed it on me Nothing but issues. Tried to transfer money into the account after I opened it, and it took more than 10 days. On the 10th day I cancelled the transfer from my bank and the next day I got an email saying my account was restricted due to suspicious activity (same story as alot of people). I didn’t reach out or try to get it back, but then about a week later I got an email saying they are closing my accounts and saying they do not want to do business with me. I wish I could add screenshots because it is absolutely ridiculous
Matt
GBTons of login issues Tons of login issues. Then declined without reason. Says they will re-evaluate applications manually upon request but they deny to do that when you contact them. They also provide no information. Very weary of this company and would advise you don't provide them your personal data.
Allen Rumbaugh
GBI have a similar story I have a similar story. On Sept 1 2023 $17588.88 was wired into my account. They almost immediately "restricted" my account. Pitiful customer service and form letters that say my account is under investigation and they do not know a date to say it is over. I have turned it over to the FDIC and Consumer protection agency. it is now the 25th and I cannot access my own money.