Very Bad Customer Service Very Bad Customer Service - Don't Use. Needed (and still need as no follow up yet) a simple change on my account. Put in a ticket, sent my info and heard nothing. They eventually closed my ticket without addressing my concern. To make a long story short, I put in multiple tickets and have been waiting over 4 weeks. Worst customer service I'd ever experienced.

It takes too much time to spin the… It takes too much time to spin the Satoshi wheel and reach the minimum amount to withdraw, but if reached apply for withdrawal they will surely pay you on Tuesday, I just got paid and the BTC is in my wallet now.

Been waiting a week for them to handle… Been waiting a week for them to handle a basic customer service request. Tried multiple follow-ups. Switched after BlockFi CC blew up and was referred. Card supposedly on its way but communication has been poor. Not a good start and just may keep looking.

Scary bad Cybersecurity Looked through their code base. Their security protocols are terrible. Don't know if I could come up with a worse architecture design to buy/store/trust as my bitcoin holders