Scam alert! I "deposited" $400 from a 20 year old BofA account so I could start to use their app and I also requested their card. The money was taken out of my account but I lost access to the app. No reason given from the app. The card was never sent to me. I submitted a ticket and they said my account was suspended but didn't give a reason. They gave me a long list of things I had to give them like selfies with the date somehow shown (who gets a newspaper anymore?), biometrics, mortgage info, etc.. I refused to jump through their hoops and requested my money back. They stopped answering my emails. There's NO phone number to call! I thought that was illegal for financial institutions but somehow they're doing it. I found three different cities which they are supposedly from which is curious. All this makes me think they are a fully scam company. Now I'm out $400 and I have absolutely no recourse. What a sham!

Fold Took More Than They Gave I had paid for the Fold card membership and used it quite a bit when they had the option of buying Amazon cards. But once they stopped having the Amazon option there wasn't a motivation for me to use it much. Little did I know but they had started charging me a monthly fee for non regular use, that went on for a while without me knowing until they depleted my Fold debit card account of the funds I had deposited. Not very enticing for a customer.

I had my federal tax refund sent to the… I had my federal tax refund sent to the card and I can't activate my card, after the deposit was sent they restricted my account access and now I can't seem to get in contact with anyone going on two weeks since I sent in all the identifying documents and then some and still no response and I have no access to my tax refund. Worst thing I ever did. It cost me my place of living and job I am so screwed from this company.

Too many fees. Do not use. There are better alternatives. If I get a debit card I don't want to be penalized for not using it or have to pay for an activation. I'll just stick to my free Coinbase, Nexo, or crypto.com card (also higher rewards than Fold just Fyi)