Very Bad Customer Service Very Bad Customer Service - Don't Use. Needed (and still need as no follow up yet) a simple change on my account. Put in a ticket, sent my info and heard nothing. They eventually closed my ticket without addressing my concern. To make a long story short, I put in multiple tickets and have been waiting over 4 weeks. Worst customer service I'd ever experienced.

Rewards cut in half They cut rewards in half. Not worth the effort. They refused to refund my spin plus annual fee of $100 after using it only 3 months.

Too many fees. Do not use. There are better alternatives. If I get a debit card I don't want to be penalized for not using it or have to pay for an activation. I'll just stick to my free Coinbase, Nexo, or crypto.com card (also higher rewards than Fold just Fyi)

It takes too much time to spin the… It takes too much time to spin the Satoshi wheel and reach the minimum amount to withdraw, but if reached apply for withdrawal they will surely pay you on Tuesday, I just got paid and the BTC is in my wallet now.