Banned forever and Fold refuse to… Banned forever and Fold refuse to explain why for security reasons. What a joke? I didnt do anything wrong

Scary bad Cybersecurity Looked through their code base. Their security protocols are terrible. Don't know if I could come up with a worse architecture design to buy/store/trust as my bitcoin holders

They are forcing Logouts so you have to forfeit your sats I have been spinning everyday for Sats since 2021. I had accumulated 24k in sats. Then I clicked on the Fold card to get more information and my app got stuck on a page. I had to log back in. After reseting my username and password...I finally got in to find zero Sats. When I reached out to their customer service they told me that i had somehow created a second account which is a violation of the terms of agreement and automatically forfeits all my sats. I couldn't remember which username I used to open the account and was stuck on a pop up that wouldn't go away. It's only $6...,but it's the principal. I don't recommend this app.

Been waiting a week for them to handle… Been waiting a week for them to handle a basic customer service request. Tried multiple follow-ups. Switched after BlockFi CC blew up and was referred. Card supposedly on its way but communication has been poor. Not a good start and just may keep looking.