Very Bad Customer Service Very Bad Customer Service - Don't Use. Needed (and still need as no follow up yet) a simple change on my account. Put in a ticket, sent my info and heard nothing. They eventually closed my ticket without addressing my concern. To make a long story short, I put in multiple tickets and have been waiting over 4 weeks. Worst customer service I'd ever experienced.

I had my federal tax refund sent to the… I had my federal tax refund sent to the card and I can't activate my card, after the deposit was sent they restricted my account access and now I can't seem to get in contact with anyone going on two weeks since I sent in all the identifying documents and then some and still no response and I have no access to my tax refund. Worst thing I ever did. It cost me my place of living and job I am so screwed from this company.

Banned forever and Fold refuse to… Banned forever and Fold refuse to explain why for security reasons. What a joke? I didnt do anything wrong

I had $6000 fraudulently withdrawn from… I had $6000 fraudulently withdrawn from my checking account without my authorization. A portion of that was immediately withdrawn by someone somewhere. Their fraud telephone number doesn’t work and I’ve received no reply to my email.