The fact that when you make a deposit… The fact that when you make a deposit either a ACH or Credit Card it that deposit will be available within your account in 7 business days. It takes an additional 20 days for you to be able to send or withdraw the funds. This to me is like holding your funds hostage.

The score will be lower but I recently… The score will be lower but I recently sent some funds to my account T#153004 and getting the run around with the company that their is a delay in the exchange. I asked for them to reverse the transaction and they keep on going back and forth with me on if I received the funds or sent the funds. Right now I will not recommend a company that customer support is sucks. Who knows if I will ever get my funds deposited to my account or I loose whatever I had.

Deposited $500 via ACH transaction and… Deposited $500 via ACH transaction and I'm still waiting for the hold time to end 3 weeks later. I can understand 7 days but 3 weeks??!! that's almost a month it's irritating and it makes me tempted to look elsewhere to deposit cash. I understand the need for hold times to protect customers from scammers but 3 weeks is a bit ridiculous. It's irritating more than anything. Heck even Coinbase has shorter hold times. Coinzoom! Shorten the hold time to 7 business days geez. Waiting almost a month for deposits to go through is absolutely ridiculous. Fix that before I leave.

Terrible business Terrible business. Cant withdraw money to bank. Instead have to pay them to withdraw to a debit card. Transfer sometime takes hours. They randomly changed staking requirements for a card with 0 notice. Promo dont pay and you have to contact support.

CoinZoom - 50% Fees! Avoid This Company I was charged 50% fees from this company ..... 50%!!! When I complained they said the fees are on the website. Yes, they are, but too small, most people (is it their goal?) miss the fees info. It's so easy to change, just have a pop up with a WARNING stating you are about to be ripped off with 50% fees! That way customers can decide but right now it's just you're gonna get ripped off with 50% fees too bad suckers! In this day and age these scammy type companies can be avoided. There are a lot of far better options! When you complain their customer service just reply with bog standard url links, awful customer service too! Update: 4th July 2022 The CoinZoom Customer Service were excellent, they refunded me!