Geulah Ben-David
ILBEWARE BEWARE - Covercy does not even deserve one star - terrible service, several attempts at a transfer that should have succeeded on first attempt. Subsequently after several additional mistakes I received money back into my account only to see over 1,500 shekel less. I am currently investigating this - Covercy received all the adequate information for this transfer to succeed the first time. Worse than the money lost is the valuable time and effort trying to get the transfer through.
Gilad Regev
NOStay away part 2 Covercy answer to my 1st review is not satisfactory. Indeed I was not the client but "only" the recipient of the funds. I was raising a general question on their FB page and they are refusing to answer which is a strong sign of none-transparency policy. Please be aware that the transfer was made on 7 days old conversation rate which gave the company a very high profit. Convery is refusing to admit their wrong doing and all of you should pay attention to the differences of the published rates and actual transfers. What is the point to publish low fees if they are making huge profits on conversion rates. I expect Covercy to answer to the point and let the community know how will they fix this issue. All the best.
Yair
GBunclear of what documents they need unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other end. Support team tells you something is missing only after you contact them to ask about the progress, causing the loss of business days without you money in you hands (but in theirs) - happened to me twice in the exact transfer details.
Bracha Vaknin
ILDishonest Dishonest. They give you one rate, and then let you know that it didn’t go in, and charge you a higher rate later on. Unprofessional, a money making scheme. Stay away.
YKIM
IL1) very slow, 2) didn't work 3 they don't help you, 4) they still your money I sent 11,000 CAD (31,200 Shekels) to my wife on May 14, 10 days later they said its completed and she received it, she didn't and they told us to wait few days. we checked and there was nothing in her bank. they sent us a document that shows the bank rejected it, but we checked with the bank and they didn't. Covercy won't help you to solve it, they say maybe the details are wrong, we checked and its all correct. they didn't want to help us find what the problem is, we were lost, asked to cancel the transfer. after few days they sent us the money, only that the stole (in a very tricky way) 1,100 shekels from the transfer. so i lost 1.100 shekels and wasted 3 weeks.