Stephanie Vaknin
GBFew times they hold the money with them… Few times they hold the money with them for over 3-4 days before making the transfer. I had 2 deals that got cancelled due to their slow transfer and response. I have missed up on investments as they did not respect the deadline Will never use them again
Tal Lior
ILCheaper but much more complicated than the bank This was the first time I used a money transfer service other than a bank. Covercy initial service was very welcoming and friendly, until it got to the point they asked for "additional documents", I never encountered such an interrogation when I transferred money through the bank. Covercy claimed it is what is required by thr authorities, but the banks are subject to the same regulations and never aaked for so many details and forced my to submit sensitive personal information and contracts to allow the transfer. I'm not sure the slightly lower rate worth the extra strain related with their process.
customer
GBlot's of things are unclear lot's of things are unclear, the rate exchange was changed 3 times: before, when I check the rate, during the transfer and finally before the final approval
Guy Raz
NLMissing communication resulted in extra fees Unclear requirements although the regulator is pretty clear on what’s needed. An uncommunicated delay in bank holidays made them charge me for additional 1000 DKK. They are also a bit more expensive than competitors
Hossein Salamat
ATDont trust them Dont trust them , wasting time, and didnot transfer my money ,after a week then charge me £5 and refund my money !!! just wasting