unclear of what documents they need unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other end. Support team tells you something is missing only after you contact them to ask about the progress, causing the loss of business days without you money in you hands (but in theirs) - happened to me twice in the exact transfer details.

Cheaper but much more complicated than the bank This was the first time I used a money transfer service other than a bank. Covercy initial service was very welcoming and friendly, until it got to the point they asked for "additional documents", I never encountered such an interrogation when I transferred money through the bank. Covercy claimed it is what is required by thr authorities, but the banks are subject to the same regulations and never aaked for so many details and forced my to submit sensitive personal information and contracts to allow the transfer. I'm not sure the slightly lower rate worth the extra strain related with their process.

Dishonest Dishonest. They give you one rate, and then let you know that it didn’t go in, and charge you a higher rate later on. Unprofessional, a money making scheme. Stay away.

BEWARE BEWARE - Covercy does not even deserve one star - terrible service, several attempts at a transfer that should have succeeded on first attempt. Subsequently after several additional mistakes I received money back into my account only to see over 1,500 shekel less. I am currently investigating this - Covercy received all the adequate information for this transfer to succeed the first time. Worse than the money lost is the valuable time and effort trying to get the transfer through.

Stay away part 2 Covercy answer to my 1st review is not satisfactory. Indeed I was not the client but "only" the recipient of the funds. I was raising a general question on their FB page and they are refusing to answer which is a strong sign of none-transparency policy. Please be aware that the transfer was made on 7 days old conversation rate which gave the company a very high profit. Convery is refusing to admit their wrong doing and all of you should pay attention to the differences of the published rates and actual transfers. What is the point to publish low fees if they are making huge profits on conversion rates. I expect Covercy to answer to the point and let the community know how will they fix this issue. All the best.