Friendly and efficient support Friendly and efficient support. Transaction took longer than expected. Not enouth warnings were given as per caps for internet and bank transfers (To Covercy). Too many documents requested (Why would you need the bank transfer confirmation?) In parallel to this transfer I used another service. Took 3 days with not even one phone call or email.

Stay away part 2 Covercy answer to my 1st review is not satisfactory. Indeed I was not the client but "only" the recipient of the funds. I was raising a general question on their FB page and they are refusing to answer which is a strong sign of none-transparency policy. Please be aware that the transfer was made on 7 days old conversation rate which gave the company a very high profit. Convery is refusing to admit their wrong doing and all of you should pay attention to the differences of the published rates and actual transfers. What is the point to publish low fees if they are making huge profits on conversion rates. I expect Covercy to answer to the point and let the community know how will they fix this issue. All the best.

Dont trust them Dont trust them , wasting time, and didnot transfer my money ,after a week then charge me £5 and refund my money !!! just wasting

The overall costs were cheaper than… The overall costs were cheaper than transferring via bank so I will use them again. However, the transfer took 6 days (comparison bank transfer was overnight). They had emailed me that my ID docs were received OK but when I logged the system said that I needed to resubmit - that may have delayed the transfer by a day: was a bit annoying that they didn't notify me. All good in the end though.

Takes forever Takes forever. Plan for 2 weeks and 50 emails before you get your transfer complete. Did two full transfers with transferwise in less time it takes then to approve my money is in there bank. Still waiting over 5 days after I've moved the money to then.