Very bad costumer service Very bad costumer service. Had to chase after them for a week only to discover the transfer was canceled at the end. Also - you can't cancel transfers by yourself if you make any typo or mistake.

Missing communication resulted in extra fees Unclear requirements although the regulator is pretty clear on what’s needed. An uncommunicated delay in bank holidays made them charge me for additional 1000 DKK. They are also a bit more expensive than competitors

First and foremost i did not get… First and foremost i did not get written email confirmation that the money was indeed transferred to the recepient Also the verification orocess was complicated. Too many inquiries as to the nature of the business I purchased from. Dont u know the people u work with?

The overall costs were cheaper than… The overall costs were cheaper than transferring via bank so I will use them again. However, the transfer took 6 days (comparison bank transfer was overnight). They had emailed me that my ID docs were received OK but when I logged the system said that I needed to resubmit - that may have delayed the transfer by a day: was a bit annoying that they didn't notify me. All good in the end though.

Few times they hold the money with them… Few times they hold the money with them for over 3-4 days before making the transfer. I had 2 deals that got cancelled due to their slow transfer and response. I have missed up on investments as they did not respect the deadline Will never use them again