Missing communication resulted in extra fees Unclear requirements although the regulator is pretty clear on what’s needed. An uncommunicated delay in bank holidays made them charge me for additional 1000 DKK. They are also a bit more expensive than competitors

Cheaper but much more complicated than the bank This was the first time I used a money transfer service other than a bank. Covercy initial service was very welcoming and friendly, until it got to the point they asked for "additional documents", I never encountered such an interrogation when I transferred money through the bank. Covercy claimed it is what is required by thr authorities, but the banks are subject to the same regulations and never aaked for so many details and forced my to submit sensitive personal information and contracts to allow the transfer. I'm not sure the slightly lower rate worth the extra strain related with their process.

Takes forever Takes forever. Plan for 2 weeks and 50 emails before you get your transfer complete. Did two full transfers with transferwise in less time it takes then to approve my money is in there bank. Still waiting over 5 days after I've moved the money to then.

Dont trust them Dont trust them , wasting time, and didnot transfer my money ,after a week then charge me £5 and refund my money !!! just wasting

Excellent service Customer support responds pretty quick. Great service! The payment arrived at the same date as the 'estimated date' feature displayed. The entire process took no more than 3 days: My transfer to Covercy was confirmed within 24 hours and then within 48 hours the transfer was in the targeted account. Also, the web user interface is quite straight forward; easy, light, looks good while not missing anything. Definitely going to use it in the future when needed. שמח שיש שירות ברמה כזאת לחברה כחול-לבן.