I am not satisfied with the demands of … I am not satisfied with the demands of your team , before you make the transfert. When I started my contact with COVERCY i brought you all the documents that your team required in order to proove that all my transfers are official income from rent, and that I and my brother John Gelbard pay all the taxes to the authorities. So there is no reason to ask me for new documents on every transfert ! As I have confidence on you, you should have confidence on me. Atara Moatti, tel. 0523677650

1) very slow, 2) didn't work 3 they don't help you, 4) they still your money I sent 11,000 CAD (31,200 Shekels) to my wife on May 14, 10 days later they said its completed and she received it, she didn't and they told us to wait few days. we checked and there was nothing in her bank. they sent us a document that shows the bank rejected it, but we checked with the bank and they didn't. Covercy won't help you to solve it, they say maybe the details are wrong, we checked and its all correct. they didn't want to help us find what the problem is, we were lost, asked to cancel the transfer. after few days they sent us the money, only that the stole (in a very tricky way) 1,100 shekels from the transfer. so i lost 1.100 shekels and wasted 3 weeks.

unclear of what documents they need unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other end. Support team tells you something is missing only after you contact them to ask about the progress, causing the loss of business days without you money in you hands (but in theirs) - happened to me twice in the exact transfer details.

Missing communication resulted in extra fees Unclear requirements although the regulator is pretty clear on what’s needed. An uncommunicated delay in bank holidays made them charge me for additional 1000 DKK. They are also a bit more expensive than competitors

lot's of things are unclear lot's of things are unclear, the rate exchange was changed 3 times: before, when I check the rate, during the transfer and finally before the final approval