unclear of what documents they need unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other end. Support team tells you something is missing only after you contact them to ask about the progress, causing the loss of business days without you money in you hands (but in theirs) - happened to me twice in the exact transfer details.

BEWARE BEWARE - Covercy does not even deserve one star - terrible service, several attempts at a transfer that should have succeeded on first attempt. Subsequently after several additional mistakes I received money back into my account only to see over 1,500 shekel less. I am currently investigating this - Covercy received all the adequate information for this transfer to succeed the first time. Worse than the money lost is the valuable time and effort trying to get the transfer through.

Do not use covercy Do not use covercy. Use Transferwise Its a much better service. I have used covercy for several transactions. Every time I transfer money with convercy they give me a hard time. No other money transfer service, banks or otherwise in the world, gives such a hard time and I use many other services without hassle. Even when you answer all their questions, they still delay transfer. Their service has damaged my business, causing delays and costing valuable time and money. My accountant warned me not to use this service again and I didn't listen. My mistake.Their obsession in protecting themselves with the authorities, is totally exagerated and arrogant, and beyond all legal requirements of any other bank or transfer service. It is a total invasion of privacy and extremely humiliating. I personally will never use convercy again and I strongly recommend everyone not to use this service. This message will be going up on every social media site I can possible find. 👎1 out of 5 stars

Very bad costumer service Very bad costumer service. Had to chase after them for a week only to discover the transfer was canceled at the end. Also - you can't cancel transfers by yourself if you make any typo or mistake.

Friendly and efficient support Friendly and efficient support. Transaction took longer than expected. Not enouth warnings were given as per caps for internet and bank transfers (To Covercy). Too many documents requested (Why would you need the bank transfer confirmation?) In parallel to this transfer I used another service. Took 3 days with not even one phone call or email.