Dishonest Dishonest. They give you one rate, and then let you know that it didn’t go in, and charge you a higher rate later on. Unprofessional, a money making scheme. Stay away.

Do not use covercy Do not use covercy. Use Transferwise Its a much better service. I have used covercy for several transactions. Every time I transfer money with convercy they give me a hard time. No other money transfer service, banks or otherwise in the world, gives such a hard time and I use many other services without hassle. Even when you answer all their questions, they still delay transfer. Their service has damaged my business, causing delays and costing valuable time and money. My accountant warned me not to use this service again and I didn't listen. My mistake.Their obsession in protecting themselves with the authorities, is totally exagerated and arrogant, and beyond all legal requirements of any other bank or transfer service. It is a total invasion of privacy and extremely humiliating. I personally will never use convercy again and I strongly recommend everyone not to use this service. This message will be going up on every social media site I can possible find. 👎1 out of 5 stars

Terrible service I had a small problem, I just had to know how to issue some document they requested. I tried to contact their customer service to get some help, then my awful experience began. The service was terrible. They were completely unreachable on phone (why do you publish a number if no one is there to answer?) I couldn't get a simple explanation for how to solve the problem, the answers I've finally managed to get was completely incorrect and actually was contradicting each other. No one bothered to explain what happens next and for a long time, I couldn't even know that my money is safe! The issue was finally solved only after I contacted my broker that happened to know someone that works there. No need to mention that no compensation was given. This was some minor issue that only makes me think, what if it was a bigger one? what if I didn't have this kind of personal connection?

Very bad costumer service Very bad costumer service. Had to chase after them for a week only to discover the transfer was canceled at the end. Also - you can't cancel transfers by yourself if you make any typo or mistake.

Dont trust them Dont trust them , wasting time, and didnot transfer my money ,after a week then charge me £5 and refund my money !!! just wasting