unclear of what documents they need unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other end. Support team tells you something is missing only after you contact them to ask about the progress, causing the loss of business days without you money in you hands (but in theirs) - happened to me twice in the exact transfer details.

Very bad costumer service Very bad costumer service. Had to chase after them for a week only to discover the transfer was canceled at the end. Also - you can't cancel transfers by yourself if you make any typo or mistake.

lot's of things are unclear lot's of things are unclear, the rate exchange was changed 3 times: before, when I check the rate, during the transfer and finally before the final approval

Takes forever Takes forever. Plan for 2 weeks and 50 emails before you get your transfer complete. Did two full transfers with transferwise in less time it takes then to approve my money is in there bank. Still waiting over 5 days after I've moved the money to then.

Missing communication resulted in extra fees Unclear requirements although the regulator is pretty clear on what’s needed. An uncommunicated delay in bank holidays made them charge me for additional 1000 DKK. They are also a bit more expensive than competitors