Few times they hold the money with them… Few times they hold the money with them for over 3-4 days before making the transfer. I had 2 deals that got cancelled due to their slow transfer and response. I have missed up on investments as they did not respect the deadline Will never use them again

unclear of what documents they need unclear of what documents they need, a lot of email ping-pong, huge uncertainty of what is the status of the transfer and when you'll see it on the other end. Support team tells you something is missing only after you contact them to ask about the progress, causing the loss of business days without you money in you hands (but in theirs) - happened to me twice in the exact transfer details.

First and foremost i did not get… First and foremost i did not get written email confirmation that the money was indeed transferred to the recepient Also the verification orocess was complicated. Too many inquiries as to the nature of the business I purchased from. Dont u know the people u work with?

lot's of things are unclear lot's of things are unclear, the rate exchange was changed 3 times: before, when I check the rate, during the transfer and finally before the final approval

Cheaper but much more complicated than the bank This was the first time I used a money transfer service other than a bank. Covercy initial service was very welcoming and friendly, until it got to the point they asked for "additional documents", I never encountered such an interrogation when I transferred money through the bank. Covercy claimed it is what is required by thr authorities, but the banks are subject to the same regulations and never aaked for so many details and forced my to submit sensitive personal information and contracts to allow the transfer. I'm not sure the slightly lower rate worth the extra strain related with their process.