Friendly and efficient support Friendly and efficient support. Transaction took longer than expected. Not enouth warnings were given as per caps for internet and bank transfers (To Covercy). Too many documents requested (Why would you need the bank transfer confirmation?) In parallel to this transfer I used another service. Took 3 days with not even one phone call or email.

I am not satisfied with the demands of … I am not satisfied with the demands of your team , before you make the transfert. When I started my contact with COVERCY i brought you all the documents that your team required in order to proove that all my transfers are official income from rent, and that I and my brother John Gelbard pay all the taxes to the authorities. So there is no reason to ask me for new documents on every transfert ! As I have confidence on you, you should have confidence on me. Atara Moatti, tel. 0523677650

Excellent service Customer support responds pretty quick. Great service! The payment arrived at the same date as the 'estimated date' feature displayed. The entire process took no more than 3 days: My transfer to Covercy was confirmed within 24 hours and then within 48 hours the transfer was in the targeted account. Also, the web user interface is quite straight forward; easy, light, looks good while not missing anything. Definitely going to use it in the future when needed. שמח שיש שירות ברמה כזאת לחברה כחול-לבן.

Missing communication resulted in extra fees Unclear requirements although the regulator is pretty clear on what’s needed. An uncommunicated delay in bank holidays made them charge me for additional 1000 DKK. They are also a bit more expensive than competitors

Very bad costumer service Very bad costumer service. Had to chase after them for a week only to discover the transfer was canceled at the end. Also - you can't cancel transfers by yourself if you make any typo or mistake.