Very bad costumer service Very bad costumer service. Had to chase after them for a week only to discover the transfer was canceled at the end. Also - you can't cancel transfers by yourself if you make any typo or mistake.

1) very slow, 2) didn't work 3 they don't help you, 4) they still your money I sent 11,000 CAD (31,200 Shekels) to my wife on May 14, 10 days later they said its completed and she received it, she didn't and they told us to wait few days. we checked and there was nothing in her bank. they sent us a document that shows the bank rejected it, but we checked with the bank and they didn't. Covercy won't help you to solve it, they say maybe the details are wrong, we checked and its all correct. they didn't want to help us find what the problem is, we were lost, asked to cancel the transfer. after few days they sent us the money, only that the stole (in a very tricky way) 1,100 shekels from the transfer. so i lost 1.100 shekels and wasted 3 weeks.

Terrible service I had a small problem, I just had to know how to issue some document they requested. I tried to contact their customer service to get some help, then my awful experience began. The service was terrible. They were completely unreachable on phone (why do you publish a number if no one is there to answer?) I couldn't get a simple explanation for how to solve the problem, the answers I've finally managed to get was completely incorrect and actually was contradicting each other. No one bothered to explain what happens next and for a long time, I couldn't even know that my money is safe! The issue was finally solved only after I contacted my broker that happened to know someone that works there. No need to mention that no compensation was given. This was some minor issue that only makes me think, what if it was a bigger one? what if I didn't have this kind of personal connection?

Stay away part 2 Covercy answer to my 1st review is not satisfactory. Indeed I was not the client but "only" the recipient of the funds. I was raising a general question on their FB page and they are refusing to answer which is a strong sign of none-transparency policy. Please be aware that the transfer was made on 7 days old conversation rate which gave the company a very high profit. Convery is refusing to admit their wrong doing and all of you should pay attention to the differences of the published rates and actual transfers. What is the point to publish low fees if they are making huge profits on conversion rates. I expect Covercy to answer to the point and let the community know how will they fix this issue. All the best.

Takes forever Takes forever. Plan for 2 weeks and 50 emails before you get your transfer complete. Did two full transfers with transferwise in less time it takes then to approve my money is in there bank. Still waiting over 5 days after I've moved the money to then.