Life Insurance Agents BEWARE Life Insurance Agents, Customers & Potential Customers BEWARE!!! This company will rescind an application for Life Insurance in a Heart Beat but they don't do a detailed check on a potential customers' Medication History because I as an Agent Found out last year after my client's claim was denied after he paid every premium on time for 19 months. They claim he did not answer a question properly but they failed to investigate the client in detail before approving him. They refused to pay a claim, left his wife in despair and rescinded the entire policy and sent a tacky letter that said "had they known, they would have never given him a policy" So why is it they didn't know??? You are underwriters that is your job to check prescriptions history. As I mentioned, they said in all honesty, they don't have access to all drugstores prescription systems. So people BEWARE they will approve the client anyway and if they die, they will just send the beneficiary a tacky letter, look for reasons not to pay a Death Claim and then come after the agent and threaten them if they don't pay the company back which is horrible because you got some ethical and professional agents out there that work hard for their clients and it is embarrassing to represent a company that will make you look like a fool by not keeping their end of the bargain. You take people money, you lie about approvals but in the end..you fail! AGENTS TAKE AWAY ALL YOUR BUSINESS..THERE ARE OTHER COMPANIES THAT ARE BETTER AND WITH MUCH LOWER PREMIUMS AND THEY HAVE ACCESS TO ALL THE DRUGSTORES SYSTEMS TO CHECK YOUR CLIENT OUT BEFORE MAKING THEM A CUSTOMER! PROTECT YOUR CLIENTS RUN FROM THIS COMPANY!

Was given a list of "in-network"… Was given a list of "in-network" providers filtering specifically for periodontists. The list I obtained from the provider search on their site is GARBAGE. On almost every call I placed, I was told the provider listed isn't at the practice anymore, that they do not have a periodontist, that they were not in network despite being on the list, but most often these providers don't even answer the phone or respond to voice messages. Called customer service and to be fair the agent made an effort to assist but there was nothing she could do but submit a complaint. TERRIBLE. AWFUL. SHAMEFUL.

Horrible short term disability policies… Horrible short term disability policies and a borderline scam. Customer service was a disorganized mess. I tried to file a claim and had to jump through so many hoops WHILE INCAPACITATED that I finally just gave up on receiving my benefits. I asked FOUR TIMES for my actual physical policy to be mailed to me and never received it. Do not use this company!

Reverse mortgage I was interested in a reverse mortgage. Marsha Colantino was my first contact. She is very knowledgeable about reverse mortgages and explained things for me on my level of understanding. Marsha made the process very simple. Even after I received the reverse mortgage she has answered all questions that I have had. Marsha is a valuable asset to Mutual of Omaha.

Word of advice Word of advice - when mailing in a claim,send it CERTIFIED RETURN RECEIPT, b/c magically my claims are never received. Convenient, huh? Also could we possibly come into the year 2024 and be able to upload claims directly to the website? I swear this company will do anything to not pay a claim. Do better.