Mutual of Omaha; not worthy Mutual of Omaha;I've been waiting half an hour for them to answer the phone, but they never do. They also never confirm claims or return calls. They try to collect memberships even when you're disabled, and there's no empathy or professionalism. It's terrible.

absolutely the worst company ever… absolutely the worst company ever worked with. their emplyees can take all your personal information and use it anyway they see fit as they are criminals and rip offs since Covid do not be fooled about the 5 star this is created from Mutual of Omaha and the person that took all my personal information just hung up on me. A DRUNK CALIFORNIAN NAMED MATT? worst company EVER!

Zero customer service Zero customer service! They are stuck in the 80’s. Let me list the ways: 1) No ability to auto-pay premiums for long-term care insurance. 2) No ability to electronically pay premiums. Must write checks and mail. 3) They encourage the use of fax - first option on the recorded phone line. 4) Inability to actually talk to a person. No option to talk to a rep when you call their number. 5) The customer service line hangs up on you if you select zero when trying to reach a rep. It stated “It appears you are having difficulty deciding which option to select. Please call again when you are ready.” click.

Scams and lies. Zero stars I'd give this company a zero if possible. Agent Denise Socher was completely unavailable and never contacted me in a timely manner. She lied and told me my short term disability claim would begin 4 months after my car accident claim was submitted. I submitted all paperwork and they made me pay my premium while they waited for a doctor review. They NEVER spoke to my doctors and they STOLE MY MONEY. This company is a scam. Don't get any disability insurance from them.

One of the WORST insurers It appears they think of themselves as physicians as they choose to deny, deny and deny medications and dosages as if they know better than your doctor what medications and dosages you should have to treat any specific diagnosis. I Only a couple more months and I will be able to dump them for a better insurer. I WOULD NOT RECOMMEND THEM TO ANYONE! Do yourself a favor and search elsewhere for coverage.