What a scam you deposit cash in the ATM… What a scam you deposit cash in the ATM because you need to pay a bill and they hold your money won't be doing this ever again!!!

DON'T BE SCAMMED AND ROBBED BY THIS… DON'T BE SCAMMED AND ROBBED BY THIS BANK!!! This bank will side with anyone who wants to pull money from your bank account and will not have their customers back even with proof. They charged me $35 to stop a company from taking money out of my account because I closed my account with the company a year prior. They said to pay the fee and it would stop them from taking my money every other week. It did not stop the charges and they sided with the company instead of their customer who has proof of closing the account and who also paid them to not give out my money.

What once was a good bank has turned to… What once was a good bank has turned to crap!!! Paid off a loan…overpaid bc that’s the info attorney that was given by bank. Called to find out where my refund is bc it’s been 16 days!!! Was informed well we hold the funds for 10 business days so it will be mailed after that times has lapsed. WHY…told that’s the bank policy no good reason except they get to keep everyone’s money for 10 plus days! Complete BS! If I owed them they would charge interest daily! Ridiculous! I actually give them a zero!

Just don't and save the headach Avoid the headache by steering clear of this particular bank. FCB proves to be quite challenging to navigate. Its excessive self-regulation only serves to complicate otherwise straightforward transactions. Furthermore, their fees are unreasonably high without clear justification. Navigating FCB's web interface is a cumbersome task due to its complexity. With numerous alternative banks available, why subject yourself to unnecessary challenges unless you enjoy the ordeal?

I would not recommend this bank to any… I would not recommend this bank to any contractor's, I opened a personal account to see how they operate before changing from bank of America to them with my business account.Well deposit a check that is from first citizens Bank client to my account takes 2days or longer bank of America I deposit before 9pm it's in account in morning I couldn't imagine how long it would take first citizens to clear a check from another bank if you're a contractor getting up front money you'll be screwed guess I will keep my account with bank of America!!! Also first citizens online banking app worst app I've ever come across!!