Friendly and Professional My local First Citizens branch has big bank perks with a small town feel. So friendly that my friends comment on it when we leave the drive through. I recommend them to everyone!

DON'T BE SCAMMED AND ROBBED BY THIS… DON'T BE SCAMMED AND ROBBED BY THIS BANK!!! This bank will side with anyone who wants to pull money from your bank account and will not have their customers back even with proof. They charged me $35 to stop a company from taking money out of my account because I closed my account with the company a year prior. They said to pay the fee and it would stop them from taking my money every other week. It did not stop the charges and they sided with the company instead of their customer who has proof of closing the account and who also paid them to not give out my money.

What a scam you deposit cash in the ATM… What a scam you deposit cash in the ATM because you need to pay a bill and they hold your money won't be doing this ever again!!!

I would not recommend this bank to any… I would not recommend this bank to any contractor's, I opened a personal account to see how they operate before changing from bank of America to them with my business account.Well deposit a check that is from first citizens Bank client to my account takes 2days or longer bank of America I deposit before 9pm it's in account in morning I couldn't imagine how long it would take first citizens to clear a check from another bank if you're a contractor getting up front money you'll be screwed guess I will keep my account with bank of America!!! Also first citizens online banking app worst app I've ever come across!!

Ignore all bad reviews Ignore all bad reviews, First Citizens is a great service. Those nay-sayers would rather spend 30 minutes on hold at Wells Fargo. I've had nothing but great experiences here.