Would not recommend any investment with First Citizens Bank I have been working for this company more than 5 years. I would not recommend any investment with First Citizens Bank. They are the worst performer on the market based on the customer and employee reviews, because all smart people have already left this company. Very poor management, toxic, politic based, cheep environment. Lots of lawsuits with the companies they acquire. They do not maintain quality employees and management only cares about their own bonus. HR does not exist and covers management wrong doing. During my career, I have been volunteering and working hard and doing a great job, may manager was Orlando.Torres. I was never reworded, no promised bonuses. Their politics to keep people scared, instead of rewording for a good job. They changed my remote work from home status to work in the office and without any explanation. They were sending emails to all current employees and asking people on writing positive revues to cover up their chaos. I have been dismissed during taking medical leave on PTO and my PTO has never been paid. Overall, I would not recommend this job to a friend.

First Citizens Bank lacks communication… First Citizens Bank lacks communication as to what happens after paying off your loan! They produce a letter that attempts to explain their procedure to receive your title the day after the loan is paid off. But don't mail the procedures letter until after they electronically submit the request to DMV, which could be up to 10 days after! Go figure it took them the full 10 days to electronically send to DMV! So I received their procedures letter 2 days after they electronically submitted to DMV, and it states that the DMV could take 30 days to process. After speaking w 2 representatives neither of them had a solution as to why in today's world of instantly taking your money, that it takes them 10 days to email/electronically send a notice? Why they don't mail their procedures letter until after they send the email/electronic notice, instead of the date it's printed/produced? Guess they are no longer the small town bank! Rant over!

Receiving text message but no account I have received two (2) text messages from First Citizens Bank. On 5/24/23 a text message about they noticed unusual activity on my account. On 6/14/23 a text asking if a transaction was scheduled for $973.41on 6/13/23. I do not have and never had an account with First Citizens Bank.

So Happy this is MY BANK! As always I am again sad to see so many poor reviews. I have been with First Citizens for many years. I sent a message through my account and even though they say they would respond in 24 hours, my response was less than 8 hours. I feel like they are ALWAYS watching out for me.

What a scam you deposit cash in the ATM… What a scam you deposit cash in the ATM because you need to pay a bill and they hold your money won't be doing this ever again!!!