Janie Dawes
GBSo Happy this is MY BANK! As always I am again sad to see so many poor reviews. I have been with First Citizens for many years. I sent a message through my account and even though they say they would respond in 24 hours, my response was less than 8 hours. I feel like they are ALWAYS watching out for me.
Nancy McCarver
GBFriendly and Professional My local First Citizens branch has big bank perks with a small town feel. So friendly that my friends comment on it when we leave the drive through. I recommend them to everyone!
DAve
GBJust don't and save the headach Avoid the headache by steering clear of this particular bank. FCB proves to be quite challenging to navigate. Its excessive self-regulation only serves to complicate otherwise straightforward transactions. Furthermore, their fees are unreasonably high without clear justification. Navigating FCB's web interface is a cumbersome task due to its complexity. With numerous alternative banks available, why subject yourself to unnecessary challenges unless you enjoy the ordeal?
John
GBIgnore all bad reviews Ignore all bad reviews, First Citizens is a great service. Those nay-sayers would rather spend 30 minutes on hold at Wells Fargo. I've had nothing but great experiences here.
William Frost
GBWhat a scam you deposit cash in the ATM… What a scam you deposit cash in the ATM because you need to pay a bill and they hold your money won't be doing this ever again!!!