I would not recommend this bank to any… I would not recommend this bank to any contractor's, I opened a personal account to see how they operate before changing from bank of America to them with my business account.Well deposit a check that is from first citizens Bank client to my account takes 2days or longer bank of America I deposit before 9pm it's in account in morning I couldn't imagine how long it would take first citizens to clear a check from another bank if you're a contractor getting up front money you'll be screwed guess I will keep my account with bank of America!!! Also first citizens online banking app worst app I've ever come across!!

Friendly and Professional My local First Citizens branch has big bank perks with a small town feel. So friendly that my friends comment on it when we leave the drive through. I recommend them to everyone!

Receiving text message but no account I have received two (2) text messages from First Citizens Bank. On 5/24/23 a text message about they noticed unusual activity on my account. On 6/14/23 a text asking if a transaction was scheduled for $973.41on 6/13/23. I do not have and never had an account with First Citizens Bank.

Mortgage nightmare I was given a preapproval letter for a mortgage. When it came time to close they could not figure out why my DTI was too high. It took them 7 days to figure out that they had placed 2 car loans on my application while I only had 1. They delayed my closing date twice, I will have to pay thousands for an Airbnb while I wait for the pushed closing date, and they refuse to provide compensation for their mistake. This is absolutely unacceptable and immoral for a company of this size to not pony up for a mistake they had made.

Ignore all bad reviews Ignore all bad reviews, First Citizens is a great service. Those nay-sayers would rather spend 30 minutes on hold at Wells Fargo. I've had nothing but great experiences here.