Franklin B
GBDid couple of transactions ( 2… Did couple of transactions ( 2 different receipent bank). Both of them were cancelled and the reason given was receipt bank system upgrades for both banks which I think is BS. I confirmed with both the banks and they confirmed there is no outage/upgrade .
Abdul Rahman
CAI had 2 accounts set up for payment I had 2 accounts set up for payment. One of the accounts got blocked and subsequently deleted from the system without talking to me eventhough both accounts had gone through verification process. I called account security rep and none wants to talk about it. I got hold of one rep later but I found him very rude and disrespectful.
Terrence Sutton
NPThey say i didnot pass their initial… They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. It's already on my posted transaction. Don't use this service. Customer service is very bad.
Manuel
GBThere a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)
Vishnu Narayanan
CAFraud and cheaters. Never ever opt this company. Note: Never ever opt for this company if if you value your money! Terrible service and terrible customer care. I am utterly disappointed and frustrated with their apathy. They have collected all my data and then disabled my account after I tried sending money for the first time. the amount was debited from my account on friday and one week has already passed. Still they haven't done the refund. I am going to complain to the Police for fraud. You cannot steal people's money pretending to be transfer agency. Complete waste of my time.