Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

Total scam Total scam, asked for $200 insurance fee, then a couple hours later it was a $500 fee for the FDA?? Now they will not send my package or refund my money! Beware!

I had 2 accounts set up for payment I had 2 accounts set up for payment. One of the accounts got blocked and subsequently deleted from the system without talking to me eventhough both accounts had gone through verification process. I called account security rep and none wants to talk about it. I got hold of one rep later but I found him very rude and disrespectful.

Fraud and cheaters. Never ever opt this company. Note: Never ever opt for this company if if you value your money! Terrible service and terrible customer care. I am utterly disappointed and frustrated with their apathy. They have collected all my data and then disabled my account after I tried sending money for the first time. the amount was debited from my account on friday and one week has already passed. Still they haven't done the refund. I am going to complain to the Police for fraud. You cannot steal people's money pretending to be transfer agency. Complete waste of my time.

Is there a zero star review? Is there a zero star review? Crap company clearly. They supposedly verified my account and sent me a confirmation that my money transfer was being initiated, and then cancelled the transfer within the hour. When I called today to inquire why they asked me for all of my personal information, which was correct and then told me they had to cancel it for "security reasons", that they were unable to verify my account, and that my account was deactivated and I'd be unable to use it to send money again. When I asked why it couldn't be verified they gave me another canned "security reason" response. When I asked to speak to someone who knew what they were talking about they put me on hold and never picked up the phone again. This is probably some sort of data collection scheme. Don't waste your time.