Bad customer approach Sir. We are from Saudi Arabia I was sent to money india and There is not reached my account I call to one customer officer in Saudi Arabia his number is 00966580735888 he was not answered clearly and so many times I call again he did not attend my call

Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

Fast, reliable, and good rates I was referred to Transfast by an Aunt, and I’m just mad she didn’t tell me about them earlier. The rates are good, the transfer times are quick. Done quite a number of transfers to them and sometimes, it was a matter of hours or even less than an hour for the money to show up in Nigeria. Their customer care are also very responsive without sacrificing security. I’ll recommend them to anyone trying to send money to Africa.

Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?

Transfast sucks Transfast sucks. I’ve used them couple of times and this time they took money out of my account and didn’t send it to the person. Then they email that my transaction is canceled and also blocked my from using Transfast in future. They did not even tell me the reason why they canceled the transaction or closed my account completely. I’ve always sent funds to my family members so not sure what’s going on with them. Never again on transfast.