Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?

Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

Total scam Total scam, asked for $200 insurance fee, then a couple hours later it was a $500 fee for the FDA?? Now they will not send my package or refund my money! Beware!

If I could get these guys higher than a… If I could get these guys higher than a five star rating I would. Transfer asked is the best they are there to talk to you they are real people and they answer the phone. So if you are in need of sending money to a love one in Africa or wherever internationally trans fastest way to go they don’t drag what you send the money the money is placed in your love ones hands very quickly so kudos to everyone at trans best love you guys so much thanks thanks thanks 1 million

Fraud and cheaters. Never ever opt this company. Note: Never ever opt for this company if if you value your money! Terrible service and terrible customer care. I am utterly disappointed and frustrated with their apathy. They have collected all my data and then disabled my account after I tried sending money for the first time. the amount was debited from my account on friday and one week has already passed. Still they haven't done the refund. I am going to complain to the Police for fraud. You cannot steal people's money pretending to be transfer agency. Complete waste of my time.