Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

They say i didnot pass their initial… They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. It's already on my posted transaction. Don't use this service. Customer service is very bad.

Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?

Did couple of transactions ( 2… Did couple of transactions ( 2 different receipent bank). Both of them were cancelled and the reason given was receipt bank system upgrades for both banks which I think is BS. I confirmed with both the banks and they confirmed there is no outage/upgrade .

Transfast sucks Transfast sucks. I’ve used them couple of times and this time they took money out of my account and didn’t send it to the person. Then they email that my transaction is canceled and also blocked my from using Transfast in future. They did not even tell me the reason why they canceled the transaction or closed my account completely. I’ve always sent funds to my family members so not sure what’s going on with them. Never again on transfast.