Manuel
GBThere a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)
Terrence Sutton
NPThey say i didnot pass their initial… They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. It's already on my posted transaction. Don't use this service. Customer service is very bad.
C D Smith
CAThis is by far the most unprofessional… This is by far the most unprofessional company I have ever had to deal with. Everytime that I had to speak with them they gave me different and, at times, completely opposite answers from what a service rep had given me before. My money was supposed to be available for pickup wasn't at the location selected and no one could tell me where it really went. Unbelievable. If you have lots of patience and time to waste, by all means use this service.
Fine Design Collection
GBvery unprofessional peoples very unprofessional peoples, they have debited my account and still completing the requirement, every other day they are asking for more documents and have no prescribed list of required documents.it's been 4 days of holding my money. they suppose to change their name from TRANSFAST TO TRUSTNOT.
Chinomnso Obiora Awazie
GBFast, reliable, and good rates I was referred to Transfast by an Aunt, and I’m just mad she didn’t tell me about them earlier. The rates are good, the transfer times are quick. Done quite a number of transfers to them and sometimes, it was a matter of hours or even less than an hour for the money to show up in Nigeria. Their customer care are also very responsive without sacrificing security. I’ll recommend them to anyone trying to send money to Africa.