Yash M
GBTransfast sucks Transfast sucks. I’ve used them couple of times and this time they took money out of my account and didn’t send it to the person. Then they email that my transaction is canceled and also blocked my from using Transfast in future. They did not even tell me the reason why they canceled the transaction or closed my account completely. I’ve always sent funds to my family members so not sure what’s going on with them. Never again on transfast.
Manuel
GBThere a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)
Bob
GBAccount was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?
Mayda del Valle
GBIs there a zero star review? Is there a zero star review? Crap company clearly. They supposedly verified my account and sent me a confirmation that my money transfer was being initiated, and then cancelled the transfer within the hour. When I called today to inquire why they asked me for all of my personal information, which was correct and then told me they had to cancel it for "security reasons", that they were unable to verify my account, and that my account was deactivated and I'd be unable to use it to send money again. When I asked why it couldn't be verified they gave me another canned "security reason" response. When I asked to speak to someone who knew what they were talking about they put me on hold and never picked up the phone again. This is probably some sort of data collection scheme. Don't waste your time.
Will Punzal
PHMisleading 10 minute release. I send an emergency money because she needed it for some expenses but when she arrive at the money remittance center they told her that the money is still not release and still pending. How come it's like that I've been using Transfast for how many years and it happens like this.What kind of service do you have firstly youve charge me $6.99 fir the transfer and yet you hold my money.