Will Punzal
PHMisleading 10 minute release. I send an emergency money because she needed it for some expenses but when she arrive at the money remittance center they told her that the money is still not release and still pending. How come it's like that I've been using Transfast for how many years and it happens like this.What kind of service do you have firstly youve charge me $6.99 fir the transfer and yet you hold my money.
Manuel
GBThere a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)
C D Smith
CAThis is by far the most unprofessional… This is by far the most unprofessional company I have ever had to deal with. Everytime that I had to speak with them they gave me different and, at times, completely opposite answers from what a service rep had given me before. My money was supposed to be available for pickup wasn't at the location selected and no one could tell me where it really went. Unbelievable. If you have lots of patience and time to waste, by all means use this service.
Harsh L
GBPretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.
Iresha Anderson
GBThe worst money transferring service I… The worst money transferring service I have ever used. They accidentally canceled my transaction because they thought I was sending money through a savings account. Then they were telling me to send a screenshot of the current bank account online activity with my name on it when I already submitted the bank statements. Also this time I tried using my card and they are still asking the bank statement info. Horrible horrible I will never set this bogus transfer system.