They say i didnot pass their initial… They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. It's already on my posted transaction. Don't use this service. Customer service is very bad.

Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?

Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

Transfast sucks Transfast sucks. I’ve used them couple of times and this time they took money out of my account and didn’t send it to the person. Then they email that my transaction is canceled and also blocked my from using Transfast in future. They did not even tell me the reason why they canceled the transaction or closed my account completely. I’ve always sent funds to my family members so not sure what’s going on with them. Never again on transfast.

Misleading 10 minute release. I send an emergency money because she needed it for some expenses but when she arrive at the money remittance center they told her that the money is still not release and still pending. How come it's like that I've been using Transfast for how many years and it happens like this.What kind of service do you have firstly youve charge me $6.99 fir the transfer and yet you hold my money.