Transfast sucks Transfast sucks. I’ve used them couple of times and this time they took money out of my account and didn’t send it to the person. Then they email that my transaction is canceled and also blocked my from using Transfast in future. They did not even tell me the reason why they canceled the transaction or closed my account completely. I’ve always sent funds to my family members so not sure what’s going on with them. Never again on transfast.

Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

There a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)

If I could get these guys higher than a… If I could get these guys higher than a five star rating I would. Transfer asked is the best they are there to talk to you they are real people and they answer the phone. So if you are in need of sending money to a love one in Africa or wherever internationally trans fastest way to go they don’t drag what you send the money the money is placed in your love ones hands very quickly so kudos to everyone at trans best love you guys so much thanks thanks thanks 1 million

Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?