TRANSFAST

44 Wall Street, 10005, New York
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1.50
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

10.00%

1

80.00%
About TRANSFAST

TRANSFAST Remittance is an international money transfer company serving the needs of the immigrant community. We have over 25 years of experience providing customers with a reliable and affordable way of sending money to their families and friends. TRANSFAST is licensed and authorized in multiple jurisdictions around the world. Our proprietary money transfer network includes over 300,000 points of payment in over 90 countries across the Americas, Asia, Africa and Europe. With TRANSFAST, customers have the power of choice, they can send money online or choose to visit our agent locations. TRANSFAST is committed to providing our customers with value, convenience and service. TRANSFAST is headquartered in New York City with offices in Canada, United Kingdom, India, Philippines, Mexico and the United Arab Emirates.

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Mayda del Valle
GB

Is there a zero star review? Is there a zero star review? Crap company clearly. They supposedly verified my account and sent me a confirmation that my money transfer was being initiated, and then cancelled the transfer within the hour. When I called today to inquire why they asked me for all of my personal information, which was correct and then told me they had to cancel it for "security reasons", that they were unable to verify my account, and that my account was deactivated and I'd be unable to use it to send money again. When I asked why it couldn't be verified they gave me another canned "security reason" response. When I asked to speak to someone who knew what they were talking about they put me on hold and never picked up the phone again. This is probably some sort of data collection scheme. Don't waste your time.

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Manuel
GB

There a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)

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Bob
GB

Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?

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Hassan
SA

Bad customer approach Sir. We are from Saudi Arabia I was sent to money india and There is not reached my account I call to one customer officer in Saudi Arabia his number is 00966580735888 he was not answered clearly and so many times I call again he did not attend my call

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Fine Design Collection
GB

very unprofessional peoples very unprofessional peoples, they have debited my account and still completing the requirement, every other day they are asking for more documents and have no prescribed list of required documents.it's been 4 days of holding my money. they suppose to change their name from TRANSFAST TO TRUSTNOT.

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