Slow service Email received before transaction is over They are slow, sometimes they don't do anything for days and when you call them they say security issue and clear the security issue when you call. It is ridiculous how they slow process this whole thing

Is there a zero star review? Is there a zero star review? Crap company clearly. They supposedly verified my account and sent me a confirmation that my money transfer was being initiated, and then cancelled the transfer within the hour. When I called today to inquire why they asked me for all of my personal information, which was correct and then told me they had to cancel it for "security reasons", that they were unable to verify my account, and that my account was deactivated and I'd be unable to use it to send money again. When I asked why it couldn't be verified they gave me another canned "security reason" response. When I asked to speak to someone who knew what they were talking about they put me on hold and never picked up the phone again. This is probably some sort of data collection scheme. Don't waste your time.

Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?

The worst money transferring service I… The worst money transferring service I have ever used. They accidentally canceled my transaction because they thought I was sending money through a savings account. Then they were telling me to send a screenshot of the current bank account online activity with my name on it when I already submitted the bank statements. Also this time I tried using my card and they are still asking the bank statement info. Horrible horrible I will never set this bogus transfer system.