There a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)

Account was closed with no valid… Account was closed with no valid explanation. No information on which part of the verification process failed has provided. Just took all my personal information and closed account in a couple of days without any valid explanation. I was not provided any option to submit any docs as proof so I can get past the verification. Was just told that I cannot use transfast ever again and use some other remittance company by customer rep. Just a total waste of time. Transaction ID # 33TF694737735 ---------------------- What do you mean you were not able to authenticate my account ? Anything wrong from my end or fault at your end ?

Fast, reliable, and good rates I was referred to Transfast by an Aunt, and I’m just mad she didn’t tell me about them earlier. The rates are good, the transfer times are quick. Done quite a number of transfers to them and sometimes, it was a matter of hours or even less than an hour for the money to show up in Nigeria. Their customer care are also very responsive without sacrificing security. I’ll recommend them to anyone trying to send money to Africa.

The worst money transferring service I… The worst money transferring service I have ever used. They accidentally canceled my transaction because they thought I was sending money through a savings account. Then they were telling me to send a screenshot of the current bank account online activity with my name on it when I already submitted the bank statements. Also this time I tried using my card and they are still asking the bank statement info. Horrible horrible I will never set this bogus transfer system.

Did couple of transactions ( 2… Did couple of transactions ( 2 different receipent bank). Both of them were cancelled and the reason given was receipt bank system upgrades for both banks which I think is BS. I confirmed with both the banks and they confirmed there is no outage/upgrade .