I had 2 accounts set up for payment I had 2 accounts set up for payment. One of the accounts got blocked and subsequently deleted from the system without talking to me eventhough both accounts had gone through verification process. I called account security rep and none wants to talk about it. I got hold of one rep later but I found him very rude and disrespectful.

very unprofessional peoples very unprofessional peoples, they have debited my account and still completing the requirement, every other day they are asking for more documents and have no prescribed list of required documents.it's been 4 days of holding my money. they suppose to change their name from TRANSFAST TO TRUSTNOT.

The worst money transferring service I… The worst money transferring service I have ever used. They accidentally canceled my transaction because they thought I was sending money through a savings account. Then they were telling me to send a screenshot of the current bank account online activity with my name on it when I already submitted the bank statements. Also this time I tried using my card and they are still asking the bank statement info. Horrible horrible I will never set this bogus transfer system.

Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

They say i didnot pass their initial… They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. It's already on my posted transaction. Don't use this service. Customer service is very bad.