Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

Slow service Email received before transaction is over They are slow, sometimes they don't do anything for days and when you call them they say security issue and clear the security issue when you call. It is ridiculous how they slow process this whole thing

Total scam Total scam, asked for $200 insurance fee, then a couple hours later it was a $500 fee for the FDA?? Now they will not send my package or refund my money! Beware!

very unprofessional peoples very unprofessional peoples, they have debited my account and still completing the requirement, every other day they are asking for more documents and have no prescribed list of required documents.it's been 4 days of holding my money. they suppose to change their name from TRANSFAST TO TRUSTNOT.

Is there a zero star review? Is there a zero star review? Crap company clearly. They supposedly verified my account and sent me a confirmation that my money transfer was being initiated, and then cancelled the transfer within the hour. When I called today to inquire why they asked me for all of my personal information, which was correct and then told me they had to cancel it for "security reasons", that they were unable to verify my account, and that my account was deactivated and I'd be unable to use it to send money again. When I asked why it couldn't be verified they gave me another canned "security reason" response. When I asked to speak to someone who knew what they were talking about they put me on hold and never picked up the phone again. This is probably some sort of data collection scheme. Don't waste your time.