Hassan
SABad customer approach Sir. We are from Saudi Arabia I was sent to money india and There is not reached my account I call to one customer officer in Saudi Arabia his number is 00966580735888 he was not answered clearly and so many times I call again he did not attend my call
Harsh L
GBPretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.
Manuel
GBThere a good things to write about the… There are good things to write about the secure transactions, and overall the response of the support teams. Operators are polite and efficient...however Also, there are a number of problems: - transactions take up to 5 business days (competitors are doing in less than an hour) - online help after 45 min and still NO answer today; DO NOT USE! - low limits for transactions to cash - the website says 1,000 /day however when when I try to send more than 500 the website blocks you to send more - I am customer for over 4 years, and still get frequent security verifications for same repeat transactions :-)
Terrence Sutton
NPThey say i didnot pass their initial… They say i didnot pass their initial verification still they charged my account. while other services take half-hour to one day for refunds they said it will appear in my account again in 5- 7 days. It's already on my posted transaction. Don't use this service. Customer service is very bad.
Abdul Rahman
CAI had 2 accounts set up for payment I had 2 accounts set up for payment. One of the accounts got blocked and subsequently deleted from the system without talking to me eventhough both accounts had gone through verification process. I called account security rep and none wants to talk about it. I got hold of one rep later but I found him very rude and disrespectful.