Pretty cumbersome and outdated… Pretty cumbersome and outdated verification process and slow refund times. While others have moved on to online verification, these guys are still stuck in the 90s wanting a scanned copy of everything. Also They probably make money out of the time they keep my money stuck during the refund process as they say it takes 7-10 business days for a refund when it should take max 2 days.

Transfast is the most stupid money… Transfast is the most stupid money transfer agency, I hate way you treat your customers, at first you guys blocked my account now I had to go send money through the transfadt agent, while I was sending the money they kept asking me stupid question. Why would you want to k ow the reason am sending money to my family out there. You are really meant to hurt close up the co.pany if you cant work well

This is by far the most unprofessional… This is by far the most unprofessional company I have ever had to deal with. Everytime that I had to speak with them they gave me different and, at times, completely opposite answers from what a service rep had given me before. My money was supposed to be available for pickup wasn't at the location selected and no one could tell me where it really went. Unbelievable. If you have lots of patience and time to waste, by all means use this service.

Slow service Email received before transaction is over They are slow, sometimes they don't do anything for days and when you call them they say security issue and clear the security issue when you call. It is ridiculous how they slow process this whole thing

I had 2 accounts set up for payment I had 2 accounts set up for payment. One of the accounts got blocked and subsequently deleted from the system without talking to me eventhough both accounts had gone through verification process. I called account security rep and none wants to talk about it. I got hold of one rep later but I found him very rude and disrespectful.