NO ASSISTANCE IF EXPERIENCING HARDSHIP I have an auto loan with RBFCU. I had fallen chronically ill that lasted about a year. During this time I was able to keep up with my payments for sometime, but eventually fell behind 6 months. During the 6 months I would call every month to get some kind of assistance. Short and simple they advised under no circumstances do they offer payment deferments, reduced payment amounts, nothing. If you’re someone who could ever end up in a similar situation, I strongly advise to not do business with RBFCU as far as auto loans. Currently they’re attempting to repo my vehicle and have advised I need to pay a lump sum of all the past due amount or they would not except any type of payments. Thanks for reading.

Not an honest institution at all Not an honest institution at all. Watch your account closely until you find another bank. Go anywhere but here. People are leaving RBFCU. I feel sorry for the people on the phones that have to feed their family by covering for the thieves at the top.

This is the worst Credit Union you… This is the worst Credit Union you could ever have. Do not trust them with your money. They will never catch real fraud but will freeze your card for no reason and not notify you at all. Also don’t ever use the call back option for customer service they will NEVER actually call back. Stay on hold. I recommend closing your account and going elsewhere.

this is actually the bank i use this is actually the bank i use. and have used for nearing 10 years, good bank zero fees no interest deductions. honest upfront staff. only downside, overdraft fees are a bit high, overdraft by 1 penny get a $27 overdraft fee. be 5 stars easily if the overdraft fee wasnt rediculous, but other than the overdraft fee i can find no fault in this bank one of if not the best bank myself and my family members have used

This is the worst bank ever This is the worst bank ever it used to be an excellent bank now it is just trash. I have been trying to transfer some money out of my account and it always goes back to the fraud department even though my account has been open for many years and I've never had one problem with this stupid bank. I am absolutely disappointed. Disgusted and I regret being a customer of RBFCU. Don't you ever open an account here it is a financial trap.