AVOID AT ALL COST! I started a personal loan with this company. I sent them multiple pieces of income verification, and every time they were asked for a new verification source when I’ve given them all information that I had up-to-date they still denied me. I made a call with the associate about how long I had to get this information into them and was told 60 days the application closed within 30 days. When asked to hear the messages they would deny me and said I need to subpoena them, this bank has not tried to work with me at all, even though the information they’re asking for, is very easily shown through their records, if somebody would actually take the time and look, but they never even compiled information together until the very last minute when I was asking them about this absolute garbage of a bank don’t waste your time don’t waste your energy. When you ask for help, they get snarky on the phone they put you on hold forever garbage I will be closing my account as though my little money matters to them. I doubt it but for my personal sense of well-being I can’t deal with this stress any longer with this bank .

Unjustify hard credit pull Please DO NOT use this bank. They did a hard pull on my credit without even discussing whether the loan I was applying for would fit my needs. They are unresponsive and care nothing about client satisfaction.

Not an honest institution at all Not an honest institution at all. Watch your account closely until you find another bank. Go anywhere but here. People are leaving RBFCU. I feel sorry for the people on the phones that have to feed their family by covering for the thieves at the top.

this is actually the bank i use this is actually the bank i use. and have used for nearing 10 years, good bank zero fees no interest deductions. honest upfront staff. only downside, overdraft fees are a bit high, overdraft by 1 penny get a $27 overdraft fee. be 5 stars easily if the overdraft fee wasnt rediculous, but other than the overdraft fee i can find no fault in this bank one of if not the best bank myself and my family members have used

Great Lender! So far so good, They have one of the lowest mortgage rates, only $750 processing fee and they give you the option to opt for reduced rate once after locking the rates if the rates go down before closing, which happened in my case. Will update the review post close Update We closed at the due date. Team worked diligently and communication was great throughout!