rcmtom
GBThis credit union sucks!! This credit union sucks!!! They sent me an email offering credit card consolidation so I applied. The denied it due to too much debt. No kidding, that is why I applied for consolidation with lower interest rate. I've never been late or missed payment on my credit cards. Then yesterday in the mail they sent me a different offer and to call credit before 03/11/2024 to confirm. So I called and they informed me the offer is no longer valid. What a freaking joke this place is. I've been with them for many years. Time to find a good credit union
Guiller
GBUnjustify hard credit pull Please DO NOT use this bank. They did a hard pull on my credit without even discussing whether the loan I was applying for would fit my needs. They are unresponsive and care nothing about client satisfaction.
Richard Castilla
GBSadly RBFCU is no longer the best. I have not been able to use the "Transfer Money" feature. I get all the way to entering the one-time code they send then ...nothing. It isn't working for me. Since Wednesday, today is Saturday, I have called for help everyday. No response. Even this morning I call and wait for a representative and the call is disconnected. Also used their email for customer service on Thursday. Finally get a reply to my email. They wrote back "We apologize however we are unable to review or discuss account specific information via this avenue of communication because it is not secure.". At your convenience please call us. Still shaking my head at that. **Read RBFCU reply, below.**
George Quintanilla
GBWorst bank/ credit union ever! Worst bank/ credit union ever! Will move numbers around so you can seem to be negative just so they can charge you an overdraft fee. Even though you go and deposit funds before days end.
coder
GBGreat Lender! So far so good, They have one of the lowest mortgage rates, only $750 processing fee and they give you the option to opt for reduced rate once after locking the rates if the rates go down before closing, which happened in my case. Will update the review post close Update We closed at the due date. Team worked diligently and communication was great throughout!