RBFCU

1 IKEA-RBFCU Parkway, 78233, Live Oak, United States
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1.60
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

5.00%

1

80.00%
About RBFCU

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.

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Nefarious
GB

this is actually the bank i use this is actually the bank i use. and have used for nearing 10 years, good bank zero fees no interest deductions. honest upfront staff. only downside, overdraft fees are a bit high, overdraft by 1 penny get a $27 overdraft fee. be 5 stars easily if the overdraft fee wasnt rediculous, but other than the overdraft fee i can find no fault in this bank one of if not the best bank myself and my family members have used

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Nicole Martinez
GB

Amazing Customer Service! Amazing Customer Service! I received my replacement debit card as the one I currently had was expiring at the end of the month. I was given the 800 number to call to activate my card but was having difficulty. I called and spoke with Kylie today and she not only connected me to the activation number but stayed on the call to ensure everything went through ok. In my opinion, she went above and beyond to make sure everything went smoothly and was extremely kind and friendly as well. Thanks, Kylie!

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rcmtom
GB

This credit union sucks!! This credit union sucks!!! They sent me an email offering credit card consolidation so I applied. The denied it due to too much debt. No kidding, that is why I applied for consolidation with lower interest rate. I've never been late or missed payment on my credit cards. Then yesterday in the mail they sent me a different offer and to call credit before 03/11/2024 to confirm. So I called and they informed me the offer is no longer valid. What a freaking joke this place is. I've been with them for many years. Time to find a good credit union

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coder
GB

Great Lender! So far so good, They have one of the lowest mortgage rates, only $750 processing fee and they give you the option to opt for reduced rate once after locking the rates if the rates go down before closing, which happened in my case. Will update the review post close Update We closed at the due date. Team worked diligently and communication was great throughout!

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Vincent King Gutierrez
GB

AVOID AT ALL COST! I started a personal loan with this company. I sent them multiple pieces of income verification, and every time they were asked for a new verification source when I’ve given them all information that I had up-to-date they still denied me. I made a call with the associate about how long I had to get this information into them and was told 60 days the application closed within 30 days. When asked to hear the messages they would deny me and said I need to subpoena them, this bank has not tried to work with me at all, even though the information they’re asking for, is very easily shown through their records, if somebody would actually take the time and look, but they never even compiled information together until the very last minute when I was asking them about this absolute garbage of a bank don’t waste your time don’t waste your energy. When you ask for help, they get snarky on the phone they put you on hold forever garbage I will be closing my account as though my little money matters to them. I doubt it but for my personal sense of well-being I can’t deal with this stress any longer with this bank .

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