They are illegal data collectors After sending around 30 US$ of cryptos to GCash using their service, I got the following questions from these wannabe data collectors (scammer): The team would like to confirm the following: 1. What is the purpose/nature of the incoming LTC last 07Dec2023? May we request proof/screenshot of that transaction? 2. From whom are the funds you received and what is your relationship with the sender? 3. What is the purpose of your account creation and current usage of the account? 4. May we know the purpose of cashouts to X...... Y......? May you confirm your relationship with her? 5. By any chance, do you have an external trading platform; If yes, may we request complete screenshots of your trading portfolio? 6. Have you joined any recent crypto or investment groups? If yes, kindly provide your reason for joining. 7. Aside from these, the team would also like to request if you can share with us any proof of your declared Source of Income and other financial documents that will support this? Only scammer like to get such data. Every scammer wants to be plaintiff, prosecutor and judge in one person.

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Terrible service I used to use coins a lot. Then they throttled my account without warning and demanded I complete their KYC procedure because I'd passed an imaginary limit they wouldn't define and none of their staff seemed to know about. I refused their KYC because it was too invasive. Since then, I have been harassed on a monthly basis by their staff, demanding I fill out their list of requirements like "please list all your international assets" Their customer service is rubbish. Staff are argumentative and unhelpful. There is no way to make complaints, it's clear senior management doesn't care about their customers.

locked account unable to withdraw/private data collection i had account verified years ago now which has been locked and unable to remove funds. coins.ph wants my complete private financial information to unlock my funds. if you are a foreigner beware do not deal with this company as they will freeze your funds and never release.asked me for proof of income but i have no income and only want to use the funds already depositied in MY account. dont need proof income as i only use funds in my account. still have 14000 peso that that they will not realease this

Deactivation Process Coins. ph processes suck big time! They give you a hard time in deactivating your account! They had me fill out the user name verification form which I did. They also asked for a picture of me holding my ID and a sheet of paper stating the date of submission which I submitted. Then they claimed that I submitted the right picture but that it didn’t have a date of submission and then they told me to resubmit that stupid form all over again! Deactivating accounts is supposed to be a very simple process. Any company that complicates this like coins.ph is not to be trusted!