Not satisfied with business checking's bogus charges. I opened a new business checking account on 06/13/2023 for my currently inactive business (while searching for property to lease). The banker told me that there will be no service charges if I maintain a balance of at least $500, but somehow the banker signed me up for Cash Flow and it has taken a charge of $52 every month since then ( I have had a business checking account at Capital One Bank and there are no service charges at all ).Maybe the banker get some extra perks for signing me up for unwanted services without telling me. I have called customer service to cancelled Cash Flow, but they have refused to credit me the charges. I will cancel all of my accounts with PNC bank, as there are a lot decent banks out there.

Automation of PNC Bank Feedback Automation of PNC Bank is a terrible and disturbing trend. No human contact for bad service! PNC Financial Services CEO William Demchak tells financial analysts PNC Bank is going to "'change the world" and "remove tellers so that we have more automation."Today, 90 percent of PNC Bank branches have tellers. In five years, only one-third of them will. Some people are wary of the coming change.

I went to PNC this afternoon for help… I went to PNC this afternoon for help with an urgent problem a company over charging my five times. I spoke to a lady named Stephanie, she was the sweetest, most helpful, amazing knowledge, and before Zi could address another concern . She solved that problem at the Lubbock Bank on 98th Street amazing staff and the bank is the prettiest PNC I've ever seen , just a 10 thumbs up for them and want to say thank you to Stephanie for helping me and I left their feeling assured that everything would be okay so shout out and a big thank you to everybody at that branch sincerely Amanda poore

Banker was not kind or understanding Banker was not kind or understanding. She was more interested in trying to find a scam than she was in helping me set up a small business accout. She went so far as to say scammers loved to target old people. She was nosy and unprofessional.

Not worth it The hoops you have to jump through for basic service aren’t worth the extra fees they charge you. Compass was great but it went straight to the landfill as soon as PNC took over. Do not use this bank if you can keep from it.