Not satisfied with business checking's bogus charges. I opened a new business checking account on 06/13/2023 for my currently inactive business (while searching for property to lease). The banker told me that there will be no service charges if I maintain a balance of at least $500, but somehow the banker signed me up for Cash Flow and it has taken a charge of $52 every month since then ( I have had a business checking account at Capital One Bank and there are no service charges at all ).Maybe the banker get some extra perks for signing me up for unwanted services without telling me. I have called customer service to cancelled Cash Flow, but they have refused to credit me the charges. I will cancel all of my accounts with PNC bank, as there are a lot decent banks out there.

Customer Service???? My PNC card was canceled due to suspicious activity. They said my card would take 5-7 business in mail. Never received. I called again and received the same response. I called again and asked if I could get the card sent overnight. The person put me on hold fir 20 minutes. She said she mail it out. I asked for it to be sent overnight again. She suggested I go to my branch. TOTAL INCOMPETENCE!!

Terrible customer service Terrible customer service. I was scammed out of $650 and PNC said they would return it to my account. A week later I got a letter in the mail saying "you authorized the charge" so request denied.

I wish I could give a 0-star rating I wish I could give a 0-star rating. I was scammed which made my account go negative nearly -$4,000. I am unemployed and they insisted I pay back the negative checking account or get sent to collections. I had to take out my IRA to pay them so I don’t lose my excellent credit score when the scam wasn’t even my fault. Everyone I spoke to at PNC was completely rude and did not care about me at all. Immediately find a new bank. ALSO bonus… back when my HUSBAND DIED, I inherited his account. No one told me his account would incur fees if he no longer had a certain balance AND if he didn’t have a direct deposit any longer. Which I’m sure they left out on purpose. They stole TONS OF MY MONEY and never have once been helpful IN ANY WAY.

Pnc removed 8846.14 saying a check I… Pnc removed 8846.14 saying a check I mobile deposited 4 months before was deposit 4 months later in a different bank in a different state and was not notified and still have I still have the check and no help from their fraud department and keep getting the run a round by them