Terrible customer service Terrible customer service. I was scammed out of $650 and PNC said they would return it to my account. A week later I got a letter in the mail saying "you authorized the charge" so request denied.

I am dealing with the Pension process… I am dealing with the Pension process and it has been an absolutely dreadful experience. The process is meant to frustrate and infuriate loved ones just trying to access capital from a loved one that has recently passed. This is just another consistent feedback point that confirms the ruthlessness and human depravity that is rampant at PNC bank.

The worst customer service experience… The worst customer service experience I’ve ever had. My father died six months ago and we’re STILL dealing with PNC’s IRA division. The whole division is incompetent. For some reason it takes mail about THREE weeks to get from Pittsburgh to Northeast Ohio. They don’t use metered mail so who knows when it is actually mailed out. The IRA division will accept emailed, scanned documents but they will NOT send anything via email. We’ve moved our accounts to another bank. You should too.

Worst bank ever Worst bank ever. I’ve been using them for years and after paying off my 5000 credit limit my credit limit was reduced to 600 because of my credit when I actually have a higher credit score now so it doesn’t make any sense at all. WORST WORST I’ll be taking out my direct deposits and closing the accounts. Worst costumer service also

I went to PNC this afternoon for help… I went to PNC this afternoon for help with an urgent problem a company over charging my five times. I spoke to a lady named Stephanie, she was the sweetest, most helpful, amazing knowledge, and before Zi could address another concern . She solved that problem at the Lubbock Bank on 98th Street amazing staff and the bank is the prettiest PNC I've ever seen , just a 10 thumbs up for them and want to say thank you to Stephanie for helping me and I left their feeling assured that everything would be okay so shout out and a big thank you to everybody at that branch sincerely Amanda poore