Worst support received from a company. Worst support ever. As a UK customer, I have been blocked for over 3 months now. Despite sending them passport and utility bills for ID verification, they still haven't unblocked my account. My email communication is 22 threads. And support doesn't seem to bother to respond. They are still holding over 750GBP worth of assets which I could've traded :( This makes Coinbase's max of 5-day response a dream.

AVOID AT ALL COSTS! AVOID AT ALL COSTS! After being a loyal customer for years, they flagged a transaction and closed my account with NO warning. I disputed it, they asked for various photos and other documents which I provided. They then said they were terminating my client relationship. I had trades in and this caused me great financial loss by being unable to access my funds. Two months later and they ask me to provide refund addresses. I am not waiting on my funds and receive this: Your locale is no longer supported by Bittrex and your account has been disabled.

Bittrex is operating a massive scam!!! I'm convinced they are operating a scam. If you put funds with them, you should never expect to get them back. I don't understand how they are even allowed to continue in business. They randomly block customers accounts and then give you NO WAY to contact them other than a bot that never responds to you - your funds are gone!!!

Really Bad Customer Service Worst customer service I’ve ever seen,these guys don't deserve to stay in the crypto marketplace! I’m a beginner yeah, with their interface you can easily get lost.I've deposited some fiat money but nothing was transferred into my account.Run of this platform guys if you don’t want headache. I’m struggling to get a response.,they don’t give a monkey on their customers. DON’T RECOMMEND

It's OK but verification processes are nightmare-ish. This exchange has a lot of altcoins and has been around for some years. It's decent and fairly safe. It's just an unbelievable hassle to get KYC-verified and if you are a bigger crypto player, they will ask an insane amount of information like proof of source of funds etc. Takes a LOT of time and trial and error to go through this process. For small holders, this is a good exchange.