At the beginning we were told by your… At the beginning we were told by your representative (Brandon)that our debt would be taken care of within 6 months. You have only taken care of one account.

I have a similar story as below I have a similar story as below. I was assured by rep Brandon that since only one creditor my debt would be handled in six months I am now well over a year in. No contact from Atlas. Creditor has no access to my bank accounts. After a year in, and payments of well over 400$/ a month.I call atlas monthly and all they can tell me is that I should be receiving a settlement offer shortly. No information of when they reached out to the creditor given by Atlas. This has occurred the last 4 months I called.

Was in a tough spot Was in a tough spot Atlas was helpful in getting me the debt relief needed as on SS

The timeline to have things done....way too long I feel that in the beginning, It was not explained very clearly how long it would be until you started working with my creditors. It wasn't until after I signed the documents, that further timelines were explained to me.

How Difficult is it to go this route? Any questions that I had were courteously answered in a way easy to understand. I thought this would be a confusing situation but your representatives made it very clear of the procedure. They are very polite and go the extra mile to assist!