An Excellent Experience The written information was so complete and so helpful I never had to call with any questions. This entire process is so smooth I am no longer stressed or worried about my money situation.

The timeline to have things done....way too long I feel that in the beginning, It was not explained very clearly how long it would be until you started working with my creditors. It wasn't until after I signed the documents, that further timelines were explained to me.

Stress relieved It has helped take away most of my stress. I put my troubles in there hands and they are taking care of me.

At the beginning we were told by your… At the beginning we were told by your representative (Brandon)that our debt would be taken care of within 6 months. You have only taken care of one account.

Credit damage and Agreement Timeline … It was explained to me that my credit score would drop, but it wasn’t explained that it would plummet and that I would have charge offs and collections now added to my credit which won’t clear for seven years. I also thought that making contact with the creditors would’ve happened sooner so the phone calls, letters and knocks on my doors would not be happening still after you have collected 7 payments of over $500 from me. After seven months, only one of the creditors has an agreement everything else still shows as pre-settlement.