Credit damage and Agreement Timeline … It was explained to me that my credit score would drop, but it wasn’t explained that it would plummet and that I would have charge offs and collections now added to my credit which won’t clear for seven years. I also thought that making contact with the creditors would’ve happened sooner so the phone calls, letters and knocks on my doors would not be happening still after you have collected 7 payments of over $500 from me. After seven months, only one of the creditors has an agreement everything else still shows as pre-settlement.

The timeline to have things done....way too long I feel that in the beginning, It was not explained very clearly how long it would be until you started working with my creditors. It wasn't until after I signed the documents, that further timelines were explained to me.

So far so good one debt has been… So far so good one debt has been settled and I have not had to do anything except ignore pushy creditors calling me. If the rest of the debt gets settled like it was said I will be saving so much in high interest payments that would take me til retirement and so on to repay

Concerned I was getting really uncertain about this program. I couldn't get on my account or thru the phone. Tanya was so kind, helpful and professional. She answered all my questions. I am confident with going ahead.

How Difficult is it to go this route? Any questions that I had were courteously answered in a way easy to understand. I thought this would be a confusing situation but your representatives made it very clear of the procedure. They are very polite and go the extra mile to assist!