I have a similar story as below I have a similar story as below. I was assured by rep Brandon that since only one creditor my debt would be handled in six months I am now well over a year in. No contact from Atlas. Creditor has no access to my bank accounts. After a year in, and payments of well over 400$/ a month.I call atlas monthly and all they can tell me is that I should be receiving a settlement offer shortly. No information of when they reached out to the creditor given by Atlas. This has occurred the last 4 months I called.

Was in a tough spot Was in a tough spot Atlas was helpful in getting me the debt relief needed as on SS

Credit damage and Agreement Timeline … It was explained to me that my credit score would drop, but it wasn’t explained that it would plummet and that I would have charge offs and collections now added to my credit which won’t clear for seven years. I also thought that making contact with the creditors would’ve happened sooner so the phone calls, letters and knocks on my doors would not be happening still after you have collected 7 payments of over $500 from me. After seven months, only one of the creditors has an agreement everything else still shows as pre-settlement.

I’m a new customer to Atlas and so far… I’m a new customer to Atlas and so far I’m thrilled with their customer service. Top Notch! Thank you Atlas!!!

At the beginning we were told by your… At the beginning we were told by your representative (Brandon)that our debt would be taken care of within 6 months. You have only taken care of one account.