I have a similar story as below I have a similar story as below. I was assured by rep Brandon that since only one creditor my debt would be handled in six months I am now well over a year in. No contact from Atlas. Creditor has no access to my bank accounts. After a year in, and payments of well over 400$/ a month.I call atlas monthly and all they can tell me is that I should be receiving a settlement offer shortly. No information of when they reached out to the creditor given by Atlas. This has occurred the last 4 months I called.

Concerned I was getting really uncertain about this program. I couldn't get on my account or thru the phone. Tanya was so kind, helpful and professional. She answered all my questions. I am confident with going ahead.

Great service Great service, they respond immediately to My doubt

Was in a tough spot Was in a tough spot Atlas was helpful in getting me the debt relief needed as on SS

The timeline to have things done....way too long I feel that in the beginning, It was not explained very clearly how long it would be until you started working with my creditors. It wasn't until after I signed the documents, that further timelines were explained to me.