They will not communicate They will not communicate, return calls or emails or even answer the phone. I upload documents to the portal but they do not update my accounts or balances or answer any questions.

Like the others Like the others, once I signed the contract Greenstone has not communicated at all. I was told they would start negotiating and I would see a slight hit to my credit score. No one returns calls and I am now being told negotiations could take up to 8-10 months. This was not what I was told or I would have not did this. They continue to pull money from my account every month, but no one returns emails or calls.

Greenstone Legal Apparently, Greenstone is undergoing internal legal issues and made zero effort to alert new customers who have already signed legally binding contracts. My credit is now horrible, creditors are calling, and Greenstone can't tell me anything besides they are having legal issues. I would absolutely not recommend this company to anyone.

The staff at this company is… The staff at this company is knowledgeable and kind at all times. It is really appreciated, and they make me feel the same way every time. They have assured me that I would be able to achieve my goal of becoming debt-free with their help.

If I could put zero stars I would If I could put zero stars I would. I have been in this "program" 5 months now and have been paying Greenstone almost $600 per month. $400 of that money is FEES...the largest being over $300 for "service" fee. $600 X 5 months is $3000 but there is only $68 in my account to pay toward my bills. When I complained that nothing was being done to "settle" my bills they said they can't do anything until I have enough money in my account. Seems like if I wasn't paying such high "service" fees there would be money to be put toward my debt. I could have used that money and paid of 2 of my creditors by now. To me this is robbery because I asked about canceling and she told me that NONE of the $3000 is refundable. Before you sign with this company READ THE FEE SCHEDULE. They drag the PREsettlement phase out to nearly 9 months in some cases and charge these high fees the whole time they are doing absolutely nothing, RUINING your credit at the same time. You will end up paying more than you would if you reached out to your creditors and negotiated a lower interest rate or some kind of settlement yourself. BEWARE, BEWARE, BEWARE.