Failure to provide service!!! I paid for legal services that I did not receive. Several of my enrolled debts have gone to court with no representative from Great Lakes and I ended up with judgments and garnishments. This company has long hold times and you won't get questions resolved. Don't hire these people!!! Beware!!!

I’ve have nothing but great things to… I’ve have nothing but great things to say thus far about my experience. I actually have a co worker who is having the same problem and I told her to contact Great Lakes because of the great experience I’ve had.

When I have questions and call When I have questions and call, there is minimal time I am put on hold. My questions are answered in a professional manner. It is a bit confusing when I received the notice that a settlement had been reached. I am also going through a program linked with Great Lakes Law Firm called Versara which is a company that provides the loan money to pay off the credit card debits. It appeared that I would be making 2 seperate payments to 2 different companies for the debt forgiveness. After a phone call, this has all been resolved.

Misled We were told repeatedly that we can cancel anytime and that things don't start until we have our welcome meeting. We went through with their notary but didn't do the welcome meeting and were going to cancel after thinking more about it. Well despite that almost $700 was deducted automatically from my account. They cancelled for me and said I'd get my money back after their processing fees. After nearly a month I just got $57 back. Insane.

When I found out that you had achieved… When I found out that you had achieved another settlement this morning, I was as happy as a kid on Christmas morning. There have been two in the past 24 hours. Once again, I appreciate all you've done and everything you're about to do.