Excellent service and friendly people Excellent service and friendly people. Better then banks!

My wife and I walked into the Riverhead… My wife and I walked into the Riverhead branch and was greeted promptly. We were sent to Sonia She was so pleasant and understanding of our needs. She patiently and methodically guided us through the process to open cd’s that we wanted to open. She was very knowledgeable and extremely helpful. THANK YOU

Great service from beginning to end I had a great experience doing a lease buy out directly with the bank. It was easy and smooth especially for me because I have a very busy schedule the agent was kind and help me via internet for the rest of the transaction.

Cust Service Associate Gretchen Dalby Cust Service Associate Gretchen Dalby was excellent. Handled my business quickly and efficiently. Was extremely pleasant and a pleasure to work with. Nice smile and great attitude. Thank you Gretchen! Also, was able to arrange an appointment online. Went to appointment and was greeted by Gretchen within a few short minutes after walking into the BFCU branch, Hempstead NY. Everyone at this branch was friendly and helpful...My thanks to you all.

Horrible place to do business Horrible place to do business. I’ve been unable to make online payments for over nine months now, despite several attempts to correct the issue. Currently unable to even make phone payments. Best to look elsewhere! Your response to my review is pathetic. The issue was escalated, nine months ago as stated, to date you have done nothing to correct the issue except to set expectations that you never live up to. Another prime example of your company’s incompetence!