Consumer
GBIt is so rewarding to know that all our… It is so rewarding to know that all our Time Shares are all over! Fantastic help with Resort Advisory and our attorney McCloskey. Everyone was was professional,knowledgeable and hard working. So appreciate all who worked on our Westin timeshares! Awesome work!!
Arnie Tyler
GBTyler Representation Through the process of extricating ourselves from a contract with Hilton Grand Vacations RAG was the third company who worked on our behalf. The entire process was over three years long with RAG holding the watch for a bit over a year. The team at RAG did provide quarterly updates, often without headway as HGV did not respond. The one area we wish we had better guidance on is to stop making payments immediately once representation is established and the credit protection service is in place. The whole process is very unstructured in our opinion so be prepared to wait, and wait... In the end RAG was the only service that succeeded and we appreciate that we are out from under the HGV anvil.
Xavier Degree
GBUnsatisfied Customer We attended a meeting in Hilton Head and we're misinformed on a lot of different things. We were not well educated on all the maintenance fees that we were going to have to pay. We felt as though we were pressured into buying something that we were not ready for. We extended our ñinety minute presentation and was misinformed on the cost of our package. I have had a stroke since then and unable to work as much. I have since retired and income has decreased. I have sent them a letter and they have refused to reason. We have stopped payments. They said that we must find a buyer and sellout. Due to Covid 19 and health issues, I am not able to financially keep up with economy with these prices. I appreciate what help that I can get. Thank you.
Ella Croney
GBWhats the difference between RAG and a timeshare? The name. This company is as bad as the timeshares. Save your time and money. Get a real lawyer on your own or just wait until the timeshare is ready to settle. Thats what they do and wont get u the best deal.
Debra K
GBEncouraged & supported Resort advisory were detailed orientated and wonderful group of people. I was relieved to feel the support of a group of people that had my needs fulfilled. Great to work with and I am very happy with their professionalism & great spirit. Thank you Resort Advisors, best team ever.