I had to wait almost 1 year for any… I had to wait almost 1 year for any results. Results are extra penalties and interest because of the long response time. I owe more now than I did a year ago because of the response time. I would have done better contacting the IRS myself.

I started a case in November I started a case in November. I have placed many calls, and emails and still no status update One person responded only to tell me he would inform the Supervisor. I am going to put a stop payment on the deduction I would like my money back The response is for a lack of better words b ———/ You say that you get results 4 months no results Yet you keep debiting my account

Sorry we did this. They will not return my emails. They have a significant amount of my money. All communication from them has stopped. We will be looking for a refund. Unconsciousble treatment and not related to what I was promised. Five days later still no contact. I was promised manager intervention, that hasn't happened. All communication has stopped from their end. This will get a canned response, no fixes. Imagine still no call or no fix, I want my money back!

I love Marchell Baker she is the best… I love Marchell Baker she is the best very professional, caring helpful I could go on on about how amazing she is I was so down and scared but she assured me that everything would be fine and it was I'm so grateful to have her put me back on the right path thank you Mrs. Baker

If I could give this company zero stars… If I could give this company zero stars I would. I paid a lot for their services and they essentially did nothing. The lady I worked with was not helpful and would often forget to send me timely documents that she promised to send. It was a terrible experience and a total waste of money and time.