Ruth Reyes was top notch and extremely… Ruth Reyes was top notch and extremely professional. She was very responsive and got the job done. I'm giving it a 4 because she represents the company and the business, and as feedback as a whole, the rest of the team should support Ruth on being just as responsive as she is. I've reached out to other agents and had to wait (X) amount of days to hear from someone else regarding a different concern. Ruth as a individual is great though.

Kevin Bowes (Tax Professional) has… Kevin Bowes (Tax Professional) has given me peace of mind! He is very professional ,courteous and compassionate! When talking to him he makes sure you have a full understanding of the terminology that they use and allows you to ask questions so you have an awareness of things being said. After losing my husband over a year ago I can honestly say I can grieve his lost and fell like I don’t have a burden still on my shoulder, God bless you Kevin for your consistency in making sure my case was looked into properly!

I was so tired of dealing with IRS I was so tired of dealing with IRS. I was desperate. I turned to this organization for help. I followed their instructions and submitted all documents. They worked quick and resolved my debt. They were always so patient with my constant questions and concerns. I am ever so grateful that I turned to them and am so glad I turned to them for help.

Absolute worst advocacy imaginable Absolute worst advocacy imaginable. Spent more than five thousand dollars for a few minutes with a "tax advocate" who, in reality, was no more than a shade tree tax preparer who got a kickback from the home office for a few reluctant interactions. As it turned out, she advocated more for the IRS than for me. To add insult to injury, after I paid almost 60k I thought I was finished with the IRS and had my problem solved, I finally get a call from my "advocate" telling me that i still owe 26k. Not a single cent of benefit from this "relationship." A word of advice to anyone considering this service: LOOK ELSEWHERE. I literally did most of the work myself. A good tax lawyer would probably charge less and understand the responsibility that a fiduciary owes to their client. Dear Consumer- YOU'VE BEEN WARNED!

If I could give this company zero stars… If I could give this company zero stars I would. I paid a lot for their services and they essentially did nothing. The lady I worked with was not helpful and would often forget to send me timely documents that she promised to send. It was a terrible experience and a total waste of money and time.