If I could give this company zero stars… If I could give this company zero stars I would. I paid a lot for their services and they essentially did nothing. The lady I worked with was not helpful and would often forget to send me timely documents that she promised to send. It was a terrible experience and a total waste of money and time.

Total scam Total scam. Signed up with them 10 days ago after being turned over to collection by the IRS explaining that I had a window before communication was due to that collection company. I was told they could get to work immediately and keep this off my credit and work out payment arrangements and yet all they have done is taken my money and eaten up the clock, putting me in an even worse bind than before. The only follow-up they offer is automated emails telling me they will be in touch.

I had to wait almost 1 year for any… I had to wait almost 1 year for any results. Results are extra penalties and interest because of the long response time. I owe more now than I did a year ago because of the response time. I would have done better contacting the IRS myself.

Sorry we did this. They will not return my emails. They have a significant amount of my money. All communication from them has stopped. We will be looking for a refund. Unconsciousble treatment and not related to what I was promised. Five days later still no contact. I was promised manager intervention, that hasn't happened. All communication has stopped from their end. This will get a canned response, no fixes. Imagine still no call or no fix, I want my money back!

scam terrible company. as soon as last payment has cleared, communication had dried up and when finally getting a hold of representative, always some new excuse - it's been 2 years. ended up paying IRS (what i don't owe) so penalties/interest stops adding up. I filed a complaint with BBB and hopefully more people are doing this as well.