customer
GBThe agents that I worked with The agents that I worked with! They were completely understanding of my concerns and needs. They took the time to make sure I felt comfortable and knowledgeable of what my needs were in terms of what type and how much travel insurance I needed.
Roberta Lindsay customer
GBI was attempting to make a credit card… I was attempting to make a credit card payment for travel insurance w/o success, so I contacted support services. The first time, I interacted with Melanie who tried to resolve the problem. After talking w/ two different credit card companies who both said it wasn't on their end, I then spoke with Shanna. She re-entered my info, and my card was accepted. Shanna was also very helpful in telling me about my emails that I would receive.
Jenn
GBThank you AARDY (special shoutout to Christianna!!!!) Christianna was awesome! I was really nervous about doing anything travel insurance related since I have no experience with it. BUT Christianna made it SO EASY and made me feel very at ease while discussing all of my travel anxieties. She explained all my options to me, was able to answer all of my questions and found me the best rate for exactly what I need for my trip. I will absolutely be using AARDY again. Thank you!
Marion
GBI’ve been researching trip insurance… I’ve been researching trip insurance for a cruise abroad this summer and had some questions about which level of coverage. The agent, Shawna, was helpful with advice; answered my questions. Accessing the site was also quick and seamless.
Diana Landero
GBMy first travel insurance purchase I had questions about terms and the type of policy I should buy. Shanna in the chat was very helpful and thoughtful to referred me to an agent. Melanie, the agent, called me shortly after, her product knowledge and customer service was exceptional, she took the time to explain terms and make recommendations for the coverage I was looking for. Thank you Shanna and Melanie!