Marion
GBI’ve been researching trip insurance… I’ve been researching trip insurance for a cruise abroad this summer and had some questions about which level of coverage. The agent, Shawna, was helpful with advice; answered my questions. Accessing the site was also quick and seamless.
Francisca Sabadie
GBPeter made my experience five star Peter made my experience five star Suggested a policy he thought would fit my needs Had sold a lot today Was not on your website Had seen it on AAA n But website could it be reached Pleasant, professional, knowledgeable, responsive Clone him! Makes up for the zero star experiences I had today with United and Goldman Sachs ! Thanks treasure hjm
Susan R customer
GBStellar customer service Truly, the reason for five stars is the excellent customer service by Amanda and Christiana. They were both so helpful when I was confused about which travel insurance policy to choose. Courteous, informative, reassuring. I especially wanted to know about any help I could obtain should I have need to file a claim. Even though claims will be handled through IMG, I felt very supported to learn that I could call Aardy and have their assistance as well.
Roberta Lindsay customer
GBI was attempting to make a credit card… I was attempting to make a credit card payment for travel insurance w/o success, so I contacted support services. The first time, I interacted with Melanie who tried to resolve the problem. After talking w/ two different credit card companies who both said it wasn't on their end, I then spoke with Shanna. She re-entered my info, and my card was accepted. Shanna was also very helpful in telling me about my emails that I would receive.
Mike Jervis
GBNeeded more information and… Needed more information and clarification than I could get online. Peter was patient and answered all of our questions would definitely recommend and will use their services again. Thank you Peter !!