Rosie
GBgreat experience Always have had a great experience with Aardy. So please I have never had to made a claim, having the insurance puts my mind at ease! The agents are always prompt in responding. This most recent experience was with Shanna and Janet...5 stars.
Lynette
GBAwesome Customer Service By Sylvia Awesome experience with Sylvia!! Excellent customer service skills and knowledge of the product. Very patient and found the best policy for me with no pressure to purchase a higher priced policy. I'm very happy that I called instead of trying to purchase on my on.
customer
GBThe agents that I worked with The agents that I worked with! They were completely understanding of my concerns and needs. They took the time to make sure I felt comfortable and knowledgeable of what my needs were in terms of what type and how much travel insurance I needed.
Diana Landero
GBMy first travel insurance purchase I had questions about terms and the type of policy I should buy. Shanna in the chat was very helpful and thoughtful to referred me to an agent. Melanie, the agent, called me shortly after, her product knowledge and customer service was exceptional, she took the time to explain terms and make recommendations for the coverage I was looking for. Thank you Shanna and Melanie!
Roberta Lindsay customer
GBI was attempting to make a credit card… I was attempting to make a credit card payment for travel insurance w/o success, so I contacted support services. The first time, I interacted with Melanie who tried to resolve the problem. After talking w/ two different credit card companies who both said it wasn't on their end, I then spoke with Shanna. She re-entered my info, and my card was accepted. Shanna was also very helpful in telling me about my emails that I would receive.