A&A San Francisco
GBYour agent Janet S Your agent Janet S. was very helpful and informative. She was able to answer my questions and pull up my information immediately. She followed up with an e mail in the event I wanted to book the policy with her. I did not do this because I wanted to make sure I did the booking on the day of the final payment for the trip.
Cheryl T
GBMy agent was very nice but the whole… My agent was very nice but the whole process took entirely too long. I was on the phone with her for one hour and ten minutes. No reason for all that time to just add rental car policy onto the medical insurance I was going to purchase. She apologized many times for all the holding. When all is completed, she now has me included in an email about some price difference that is appearing for AIG and no one has responded back. Also trying to find coverage for rental car and I only see the original trip insurance. Competive prices but why can't I add on my own rental car coverage and get a quote?
R Frachtman
GBExcellent agents I have worked with Christianna on more than one occasion. She is consistently pleasant, knowledgeable, efficient, and patient. All of your agents I have dealt with have been excellent.
Christopher Walker
GBGreat Customer Service Christianna is the representative that helped me on the phone. She took great care to walk me through what the policy meant and how it worked. She answered all my questions. She was a pleasure to work with and helped get our insurance needs met.
Lillian Cortez
GBIn speaking with Melanie In speaking with Melanie , I found that she was very knowledgeable and was able to provide me with the information I needed .