Excellent Customer Service Experience Called in and was assisted by Denise who did a great job of explaining everything in detail as well as answering all of my questions. She made the enrollment process very easy and quick. Very pleased with everything.

Complex but navigable Complex but navigable. I talked with two different young men, George (Sunday afternoon, April 14th), and Peter (Monday, April 15th). Both were friendly, informed and informative, and patient, a critical feature when someone is asking for clarification on a complex product. Each had a sense of humor, which lightens a complex topic, and each provided additional information that I did not know to ask about but was grateful to receive. Thanks to them both for helping me make a decision about what would be the better policy for me. Marta

Sylvia was very good at communicating… Sylvia was very good at communicating via phone. She was able to guide me through the multiple forms for me and my companion. We were disconnected at one point. Sylvia followed up with me to make sure that I completed the forms.

Customer service team Miranda Customer service team Miranda, Denise were knowledgeable helpful and courteous. They explained the policy choices in a way that was easy to understand. No data yet if we need to file a claim

For a Phenomenal Terrific Travel Agent ask for Catrina. I had many, many questions and Catrina answered them with a LOT of patience and was very clear in her explanation. I had a lot of issues I asked her to address and she did a phenomenal job. I thought I had picked the best policy for my specific needs but due to certain facts and information she made another suggestion. I didn't feel pressured, but felt she was honest and making suggestions to were in my best interest. We were on the phone for over 52 minutes and that didn't include the time I had spend earlier this week with another one of your agents.