A&A San Francisco
GBYour agent Janet S Your agent Janet S. was very helpful and informative. She was able to answer my questions and pull up my information immediately. She followed up with an e mail in the event I wanted to book the policy with her. I did not do this because I wanted to make sure I did the booking on the day of the final payment for the trip.
Terry Witte
GBI was confused about travel insurance… I was confused about travel insurance and what was offered & found your website. I called the phone# listed and reached Maranda M. She was very helpful in finding a plan for both myself & my fiance with all of the coverages we needed and giving us a thorough explanation of the coverage. She was great and an asset to the company.
Cheryl T
GBMy agent was very nice but the whole… My agent was very nice but the whole process took entirely too long. I was on the phone with her for one hour and ten minutes. No reason for all that time to just add rental car policy onto the medical insurance I was going to purchase. She apologized many times for all the holding. When all is completed, she now has me included in an email about some price difference that is appearing for AIG and no one has responded back. Also trying to find coverage for rental car and I only see the original trip insurance. Competive prices but why can't I add on my own rental car coverage and get a quote?
R Frachtman
GBExcellent agents I have worked with Christianna on more than one occasion. She is consistently pleasant, knowledgeable, efficient, and patient. All of your agents I have dealt with have been excellent.
Debra
GBExcellent Customer Service! Felica (on Chat) and Amanda, who spoke to me on the phone and walked me through the steps needed to download my policy and ID cards were both great! Very friendly and didn't waste time trying to talk me into something that I did not need. I really appreciate that!