R Frachtman
GBExcellent agents I have worked with Christianna on more than one occasion. She is consistently pleasant, knowledgeable, efficient, and patient. All of your agents I have dealt with have been excellent.
Debra
GBExcellent Customer Service! Felica (on Chat) and Amanda, who spoke to me on the phone and walked me through the steps needed to download my policy and ID cards were both great! Very friendly and didn't waste time trying to talk me into something that I did not need. I really appreciate that!
Terry Witte
GBI was confused about travel insurance… I was confused about travel insurance and what was offered & found your website. I called the phone# listed and reached Maranda M. She was very helpful in finding a plan for both myself & my fiance with all of the coverages we needed and giving us a thorough explanation of the coverage. She was great and an asset to the company.
Marta
GBComplex but navigable Complex but navigable. I talked with two different young men, George (Sunday afternoon, April 14th), and Peter (Monday, April 15th). Both were friendly, informed and informative, and patient, a critical feature when someone is asking for clarification on a complex product. Each had a sense of humor, which lightens a complex topic, and each provided additional information that I did not know to ask about but was grateful to receive. Thanks to them both for helping me make a decision about what would be the better policy for me. Marta
Chris Brusca
GBExcellent Customer Service Experience Called in and was assisted by Denise who did a great job of explaining everything in detail as well as answering all of my questions. She made the enrollment process very easy and quick. Very pleased with everything.