Customer service team Miranda Customer service team Miranda, Denise were knowledgeable helpful and courteous. They explained the policy choices in a way that was easy to understand. No data yet if we need to file a claim

Fast and easy experience Great experience. Janet is a knowledgeable agent. She was able to answer my questions. Janet is very polite.

I was confused about travel insurance… I was confused about travel insurance and what was offered & found your website. I called the phone# listed and reached Maranda M. She was very helpful in finding a plan for both myself & my fiance with all of the coverages we needed and giving us a thorough explanation of the coverage. She was great and an asset to the company.

Sylvia was very good at communicating… Sylvia was very good at communicating via phone. She was able to guide me through the multiple forms for me and my companion. We were disconnected at one point. Sylvia followed up with me to make sure that I completed the forms.

My agent was very nice but the whole… My agent was very nice but the whole process took entirely too long. I was on the phone with her for one hour and ten minutes. No reason for all that time to just add rental car policy onto the medical insurance I was going to purchase. She apologized many times for all the holding. When all is completed, she now has me included in an email about some price difference that is appearing for AIG and no one has responded back. Also trying to find coverage for rental car and I only see the original trip insurance. Competive prices but why can't I add on my own rental car coverage and get a quote?