Christopher Walker
GBGreat Customer Service Christianna is the representative that helped me on the phone. She took great care to walk me through what the policy meant and how it worked. She answered all my questions. She was a pleasure to work with and helped get our insurance needs met.
Helen Allen
GBFor a Phenomenal Terrific Travel Agent ask for Catrina. I had many, many questions and Catrina answered them with a LOT of patience and was very clear in her explanation. I had a lot of issues I asked her to address and she did a phenomenal job. I thought I had picked the best policy for my specific needs but due to certain facts and information she made another suggestion. I didn't feel pressured, but felt she was honest and making suggestions to were in my best interest. We were on the phone for over 52 minutes and that didn't include the time I had spend earlier this week with another one of your agents.
Debra
GBExcellent Customer Service! Felica (on Chat) and Amanda, who spoke to me on the phone and walked me through the steps needed to download my policy and ID cards were both great! Very friendly and didn't waste time trying to talk me into something that I did not need. I really appreciate that!
Rick Isphording
GBSylvia was a great help! Sylvia was a great help! She answered all of my questions and made excellent recommendations. I'm glad that I called the phone number after I received your quotes online. Her expertise made all the difference. Thank you Sylvia!
A&A San Francisco
GBYour agent Janet S Your agent Janet S. was very helpful and informative. She was able to answer my questions and pull up my information immediately. She followed up with an e mail in the event I wanted to book the policy with her. I did not do this because I wanted to make sure I did the booking on the day of the final payment for the trip.