Shanna was wonderful Shanna was wonderful. She took the time to explain my options and helped with a difficult plan. She did not pressure us at any time and allowed me time to collect thoughts. She was responsive in making a return phone call and made sure all of our questions were answered and we were comfortable.

Excellent Customer Service! Felica (on Chat) and Amanda, who spoke to me on the phone and walked me through the steps needed to download my policy and ID cards were both great! Very friendly and didn't waste time trying to talk me into something that I did not need. I really appreciate that!

Excellent agents I have worked with Christianna on more than one occasion. She is consistently pleasant, knowledgeable, efficient, and patient. All of your agents I have dealt with have been excellent.

My agent was very nice but the whole… My agent was very nice but the whole process took entirely too long. I was on the phone with her for one hour and ten minutes. No reason for all that time to just add rental car policy onto the medical insurance I was going to purchase. She apologized many times for all the holding. When all is completed, she now has me included in an email about some price difference that is appearing for AIG and no one has responded back. Also trying to find coverage for rental car and I only see the original trip insurance. Competive prices but why can't I add on my own rental car coverage and get a quote?

Sylvia was a great help! Sylvia was a great help! She answered all of my questions and made excellent recommendations. I'm glad that I called the phone number after I received your quotes online. Her expertise made all the difference. Thank you Sylvia!