In speaking with Melanie In speaking with Melanie , I found that she was very knowledgeable and was able to provide me with the information I needed .

Complex but navigable Complex but navigable. I talked with two different young men, George (Sunday afternoon, April 14th), and Peter (Monday, April 15th). Both were friendly, informed and informative, and patient, a critical feature when someone is asking for clarification on a complex product. Each had a sense of humor, which lightens a complex topic, and each provided additional information that I did not know to ask about but was grateful to receive. Thanks to them both for helping me make a decision about what would be the better policy for me. Marta

Sylvia was very good at communicating… Sylvia was very good at communicating via phone. She was able to guide me through the multiple forms for me and my companion. We were disconnected at one point. Sylvia followed up with me to make sure that I completed the forms.

Great job helping sort out insurance… Great job helping sort out insurance needs for a complicated trip! I could not have done this without the assistance of Denise from TripInsure101 who listened carefully and helped sort out all my needs. Thanks.

Great Customer Service Christianna is the representative that helped me on the phone. She took great care to walk me through what the policy meant and how it worked. She answered all my questions. She was a pleasure to work with and helped get our insurance needs met.