Marta
GBComplex but navigable Complex but navigable. I talked with two different young men, George (Sunday afternoon, April 14th), and Peter (Monday, April 15th). Both were friendly, informed and informative, and patient, a critical feature when someone is asking for clarification on a complex product. Each had a sense of humor, which lightens a complex topic, and each provided additional information that I did not know to ask about but was grateful to receive. Thanks to them both for helping me make a decision about what would be the better policy for me. Marta
Christopher Walker
GBGreat Customer Service Christianna is the representative that helped me on the phone. She took great care to walk me through what the policy meant and how it worked. She answered all my questions. She was a pleasure to work with and helped get our insurance needs met.
Steve Mix
GBPeace Of Mind… Secured insurance through Trip Insure for a bucket list trip to Alaska. Denise and Janet tag teamed and directed me to a comprehensive policy that was affordable yet covered everything. I don't expect to need it but we have peace of mind knowing that if anything causes us to cancel our trip we are covered.
Chris Brusca
GBExcellent Customer Service Experience Called in and was assisted by Denise who did a great job of explaining everything in detail as well as answering all of my questions. She made the enrollment process very easy and quick. Very pleased with everything.
Patricia May
GBSylvia was very good at communicating… Sylvia was very good at communicating via phone. She was able to guide me through the multiple forms for me and my companion. We were disconnected at one point. Sylvia followed up with me to make sure that I completed the forms.