Christopher Singleton
GBShanna was wonderful Shanna was wonderful. She took the time to explain my options and helped with a difficult plan. She did not pressure us at any time and allowed me time to collect thoughts. She was responsive in making a return phone call and made sure all of our questions were answered and we were comfortable.
Chris Brusca
GBExcellent Customer Service Experience Called in and was assisted by Denise who did a great job of explaining everything in detail as well as answering all of my questions. She made the enrollment process very easy and quick. Very pleased with everything.
Lillian Cortez
GBIn speaking with Melanie In speaking with Melanie , I found that she was very knowledgeable and was able to provide me with the information I needed .
Marta
GBComplex but navigable Complex but navigable. I talked with two different young men, George (Sunday afternoon, April 14th), and Peter (Monday, April 15th). Both were friendly, informed and informative, and patient, a critical feature when someone is asking for clarification on a complex product. Each had a sense of humor, which lightens a complex topic, and each provided additional information that I did not know to ask about but was grateful to receive. Thanks to them both for helping me make a decision about what would be the better policy for me. Marta
Terry Witte
GBI was confused about travel insurance… I was confused about travel insurance and what was offered & found your website. I called the phone# listed and reached Maranda M. She was very helpful in finding a plan for both myself & my fiance with all of the coverages we needed and giving us a thorough explanation of the coverage. She was great and an asset to the company.