Complex but navigable Complex but navigable. I talked with two different young men, George (Sunday afternoon, April 14th), and Peter (Monday, April 15th). Both were friendly, informed and informative, and patient, a critical feature when someone is asking for clarification on a complex product. Each had a sense of humor, which lightens a complex topic, and each provided additional information that I did not know to ask about but was grateful to receive. Thanks to them both for helping me make a decision about what would be the better policy for me. Marta

Excellent Customer Service Experience Called in and was assisted by Denise who did a great job of explaining everything in detail as well as answering all of my questions. She made the enrollment process very easy and quick. Very pleased with everything.

Customer service team Miranda Customer service team Miranda, Denise were knowledgeable helpful and courteous. They explained the policy choices in a way that was easy to understand. No data yet if we need to file a claim

Excellent Customer Service! Felica (on Chat) and Amanda, who spoke to me on the phone and walked me through the steps needed to download my policy and ID cards were both great! Very friendly and didn't waste time trying to talk me into something that I did not need. I really appreciate that!

Great help from knowledgeable and personable people to find the right insurance for my trip. I had been looking for travel insurance online and just became more confused with each inquiry. I looked at the TripInsure101 website and filled out some forms requesting information. I received an email after my inquiry which indicated they noticed my inquiry. I went back to their website and opened a chat with their agent Sereniti. She was very helpful and asked if there was more information I needed but I told her I would call their number as I had several questions. She asked if I would like one of their agents to call me. I answered yes and before we were done with our chat, my phone rang. I expected to have to wait a few hours but it happened very fast. Thank you Sereniti! I then spoke with Amanda who was very knowledgeable and extremely friendly, courteous, and professional. I was so happy to speak with a person rather than just checking boxes on a website. Granted, the website was a great beginning for me but Amanda could answer my questions and concerns. She helped me find the policy that would work for me and my husband at a price that was far better than others I had looked at including the cruise line we booked. TripInsure 101 will be my go-to travel insurance provider for all my future needs. My thanks to Amanda for being so understanding and helpful. She and Sereniti are great representatives of your agency.