Judith M.
GBI had few claims (luckily) through the… I had few claims (luckily) through the years but whenever I have a question I can get through to my wonderful agent right away. If she’s not there, another agent responds and my question or problem is taken care of. I’ve never been put off and they always respond! My agent checks each year at renewal time to find the best coverage for home and cars with the most reasonable cost.
Al W.
GB5 - Star Support and Service We have had Citizens for years, insuring our home and auto. Great, flawless service and competitive pricing. Quick and efficient with auto damage claims. 5 - Star!
GJK
GBOutstanding customer claims service The response to my roof replacement due to hail damage was prompt. Citizens worked seamlessly with my roofing contractor to complete the work in a timely fashion. Very pleased! It truly is how your insurance company responds to an actual claim that Senate's the best from the rest. Citizens is the best!
Jeff Tuma
GBVery easy to work with and was given a… Very easy to work with and was given a lot of information to help with coverage needs and wants. Great people to work with!
John
GBI had I had a question about recent changes in state requirements for medical coverage on auto policies. I understood the choices, but needed some clarification. Rachel asked me questions about my existing health insurance (Medicare and a BCBS supplement), and thoughtfully explained how insurance would treat claims in various scenarios. Her depth of understanding, patience, and kindness to share information helped me to confidently make the best decision. Thanks!