Old ears and a dislike of giving private information over the phone I felt that the insurance person was very knowledgeable, but went through everything too quickly. I have a hard time doing things over the phone because I don't hear well. I feel uncomfortable giving personal information over the phone, so I would prefer in-person time with hard copies to look at and refer to. I don't understand why one plan would cover the entire amount of a procedure when another would only cover what Medicare allows - that doesn't make it easy for an old fart that has no idea what's ahead or what a given doctor may charge.

Great service and knowledge Great service and knowledge she compared all the plans and gave me the right option and I got to keep all my doctors and prescriptions

Curt & Anise were both VERY thorough… Curt & Anise were both VERY thorough with explaining everything about Medicare Advantage. They were both very knowledgeable & answered all my questions.

Medicare Advantage application The person I spoke with (Dakota at TZ) was informed, asked my needs going forward, since I retired & on Medicare. He gave me options to choose the the best plan for me at this time. Kerstan with Aetna had patience to review the plan with me.

Wonderful experience I spoke with Cordelia about my coverage and enjoyed every moment. She was very thorough and covered all my questions. I am very pleased with the policy I chose.