Very knowledgeable reps Both of the rep's, Nethaniel and Adrine, that I spoke with were very knowledgeable and helped me through the whole process.

Old ears and a dislike of giving private information over the phone I felt that the insurance person was very knowledgeable, but went through everything too quickly. I have a hard time doing things over the phone because I don't hear well. I feel uncomfortable giving personal information over the phone, so I would prefer in-person time with hard copies to look at and refer to. I don't understand why one plan would cover the entire amount of a procedure when another would only cover what Medicare allows - that doesn't make it easy for an old fart that has no idea what's ahead or what a given doctor may charge.

The Medicare advantage plan has been a… The Medicare advantage plan has been a blessing!! I have Anthem Blue, it has helped for groceries, OTC items, (vitamins, etc), no co pays for medication ( I would imagine it may be a bit different for everyone) The adds that pop up on your phone are the real deal!! Must have Medicare A & B

First time It was a different experience but Ricardo helped me understand the process not sure I got it. But he did an awesome job. Took all the time needed and he didn’t rush it. I think I’m happy with the plan but I won’t know until I put it to use. Thank you

Medicare Advantage application The person I spoke with (Dakota at TZ) was informed, asked my needs going forward, since I retired & on Medicare. He gave me options to choose the the best plan for me at this time. Kerstan with Aetna had patience to review the plan with me.