I was setting my account up online and… I was setting my account up online and I noticed that you can call if your military for a potential discount. I had the pleasure of speaking to Rebecca she helped me every step of the way and made everything extremely easy. She explained everything in detail and gave me the feeling I made the right choice for insurance for our family dog.

The sales rep took her time The sales rep took her time and explained the ins. She went way out of her way to assist with this purchase. I changed pet insurance companies better value for the amount of money.

Top notch customer service! Stephanie is an absolute angel. She answered all my questions, explained options available and gave real world examples. This is the first time purchasing pet insurance and after speaking with her I was confident I made the right decision by doing so with Prudent.

Pleased I signed up for pet insurance with Prudent Pet via telephone. My own insurance agent was very helpful and when several questions couldn't be answered by her, she asked my permission to have a customer service representative from Prudent Pet contact me in order for my concerns to be fully addressed. I was quite pleased to have had Rebecca from Prudent give me that call back. She was thorough in answering all my questions and it was truly a pleasure to have had that interaction with her. I felt confident that I had chosen the right company and signed up for the insurance.

Customer Service Representative was… Customer Service Representative was professional, friendly & went out of her way to get the answers I needed to make sure our Emma has good coverage if needed. Five star all the way! Highly recommend!