KATHLEEN
GBMy policy was written by Jerrel Howard My policy was written by Jerrel Howard. He was extremely helpful, kind and patient with me. A few days later, I spoke with a customer service rep named Dolores. She deserves kudos too. She helped me navigate the website, made sure to cancel my 'old' policy and answered all of my questions and concerns. I am totally impressed with Covered Insurance Solutions! Thank you for saving me some money... Kathleen
CASSANDRA
GBBy far this was an excellent experience By far this was an excellent experience. They reduced my homeowners insurance by more than 1500 per year. I am now using them for my 2nd home, life and car insurance. The agent I worked with was stellar, and her level of knowledge was beyond exceptional. In an era were customer service is lacking, itscovered did not get the memo. They seriously go above and beyond.
Mariana Uriostegui
GBI am very satisfied with the coverage… I am very satisfied with the coverage and the deal I got from the company. I was looking for good coverage with a reasonable price, because my last insurance went to high. The agent Matt Bonjour was very helpful with his recommendations.
MeLueth
GBWaste of time! I was directed to Covered through a moving concierge program. I spent almost 2 hours on the phone with the first agent, while he checked for both auto and home insurance for our move from FL to GA. He quoted me a great price on both policies using Progressive, and then said he'd be back in touch on 3/12/24 to firm things up. He never called back. I called them and got a different agent, who put all the items together that the first agent had, and then asked for our home inspection report. He sent that to Progressive and they rejected us for home insurance. That report was for us to negotiate a better deal on this house. It's an old house and has had a couple of leaks that were repaired at the time and never a problem again. I called Traveler's immediately and got great policies on both home and auto - no inspection report requested. I spent well over 4 hours with agents from Covered and got only more worry and dread.
Deborah
GBMy agent answered all of my questions… My agent answered all of my questions and more. She made me feel better about everything. I left the phone call feeling confident.