On the side of right I had a situation with this company. and they were not willing to resolve it. But Michael at Heritage Associates stepped in and let me see that they care about their clients and being on the side of right.

They explained and answered all my… Approximately two weeks ago on March 4,2024 I called to find out what "final expenses" meant. It was graciously explained to me and all my questions were answered. And if after I thought I understood, if I still didn't, they patiently explained it again. The whole experience was great and simply amazing. It turned out to be easy, how simple you can plan everything, and do it all before hand. Now that's what I call stress-free. I'm so glad I did this, now everything is taken care of. Thank you, Barbara Willis.

Robin Akin was WONDERFULL! Robin Akin was WONDERFULL!! She explained everything, very professional, personable and knowledgeable. She deserves a raise!

Since taking on my new policy, I'm completely confident about my final wishes and my kids' immediate well-being when I pass. Since taking on my new policy, I feel tremendously more "looked after", so to speak, and a great deal less anxed about my children having to deal with my final arrangements! This is such a weight off my shoulders! Not to mention the greater policy value. It's a very satisfied feeling of having handled something I myself had to go through just a few years back with my own mother, and knowing my kids can relax about it and focus on their memories rather than having to deal with all the reality of it.

Wonderful Experience My interaction with Lincoln Heritage Associates for my funeral policy was great. My representative Robin Akin was very knowledgeable, thorough, professional and courteous. She explained all of the policies available and listened to my requests and provided exactly the type of policy I am currently enrolled with. She did not waste my time trying to sell me a policy I was not interested in and provided my options and monetary expenses in line with my budget.