One phone call only! I only had to make one phone call and I was able to resolve the changes I need it.

Use of an electronic application was easy… Use of an electronic application was easy to understand and follow. Good job. I wish there was a text box to clarify practice settings when prescribing is prohibited and prescribing privileges are not required. Instructions for passwords should include entering the special characters in the middle of the password instead of the end. After multiple attempts being denied, a 30 second phone call with proper instructions resolved the issue.

Josh was amazing and professional! Josh was kind, clear, professional and very knowledgeable. He took time to answer my specific questions. His voice as very pleasant and calm. I received my updated policy within minutes by email. Thank you.

This insurance company is super and effective. Proliability assisted me to renew my malpractice insurance easily without any problems. I would want to advise all health care professionals to go by this company.

Over a month trying to…. Over a month trying to allow my employer to pay my premium as a kind benefit. The check had to be resent and for over two weeks I’m told you guys couldn’t scan it in and then!!! On May 1 I get an email that a pdf form must be signed by me for 3rd party etc… she only wanted to pay the policy not make changes or anything. You guys made it very difficult for us and so I just paid it myself and hopefully you do return the check you ever receive and fix the system for this type of transaction. For others too.