customer
GBMy car was hit while parked My car was hit while parked. Hanover took over the claim, immediately waived the deductible and was efficient and effective in handling the claim.
unhappy
GBExcellentExcellent and fast reliable and honest service and fast reliable and honest… Excellent and fast reliable and honest service. The very best insurance company for Home and Auto coverage as well as other insurance needs. They have always been very efficient in handling claims and helping me with my insurance needs for many years. Very competitive rates and coverage's for your needs and protection. I highly recommend The Hanover Insurance Group. They helped me with a tree that had fallen on my roof and took care of the claim efficiently and quickly with professional and friendly service.
Rachelle
GBGreat company Great company! I have my home and auto bundled for a competitive price and exceptional customer service.
Charlene J
GBAmazing Company Wow! I am so very happy with the level of kindness and professionalism that I have encountered in all of my interactions with The Hanover Team. Folks have been helpful in explaining how everything will go, discuss ‘next steps’ and graciously answer questions. My insurance agent recommended the change to The Hanover from another company, and I am grateful they did.
Eugene Brown
GBQuick and caring This is the third time I have had the misfortune to hit an animal (2 deer and 1 hog). Hanover has been very helpful and caring each time. I am very pleased with their service.