It has been tough to navigate the… It has been tough to navigate the changes and paperwork since my husband passed. Robin has been patient with all my questions and very responsive.

New car temporary Ins card Excellent response from the Ins agent. I couldn't be more happy with the timely friendly agent, she handled everything over the phone, I highly recommend her and this company. I received my new ins card in one day over the internet. Thanks for being so helpful.

Excellent Wear and Carry Qualification course. Instructors/facilitators were welcoming, knowledgeable, and articulate. Compelled to work with third party websites to document completed training and other requirements, their composure never faltered, their patience never wavered, and they were unceasingly helpful. Difficult to imagine you will find an equally professional wear and carry class, regardless of cost - and this course was not expensive.

Insurance rep going the extra mile. I tried to replace an insured vehicle with a new purchase but the Nationwide site errored out when I submitted. the online chat told me I had to call the insurance agency. When I did, I was quoted a higher price than I was seeing online. The rep was able to work with me to match the quote I was getting online.

Kathleen provided exceptional service Kathleen provided exceptional service. She reached out to me following and unexpected large rate increase and helped me obtain new comparable coverage for an affordable price. She took the initiative to help me, was prompt and extremely responsive.