Kathleen provided exceptional service Kathleen provided exceptional service. She reached out to me following and unexpected large rate increase and helped me obtain new comparable coverage for an affordable price. She took the initiative to help me, was prompt and extremely responsive.

Kendra and Alice worked on our behalf… Kendra and Alice worked on our behalf to find a policy that kept premiums reasonable. They were both responsive and kept us informed. Excellent service.

Insurance rep going the extra mile. I tried to replace an insured vehicle with a new purchase but the Nationwide site errored out when I submitted. the online chat told me I had to call the insurance agency. When I did, I was quoted a higher price than I was seeing online. The rep was able to work with me to match the quote I was getting online.

My experience with Blue Ridge has been… My experience with Blue Ridge has been outstanding. Kathleen Lively has always been very attentive to our needs...prompt, kind and very professional. I highly recommend Blue Ridge Risk Partners for all your insurance needs.

The small town insurance agent is only a memory The small town insurance agent is a thing of the past. Greed has taken this over also. When I call for any reason it’s always a voicemail to receive a call back, this call was for a simple address change that Ive called the previous two years about. I work also and when I get a break during work to place a call I’d like to speak to someone. It’s probably the one monthly expense that I feel I get the least out of paying for. Thankfully I’ve never had a huge claim and I pray I never do but the few small claims I’ve had, it seemed the main objective from the beginning of the claim process was to get out of paying anything. Like I said small town customer service is gone.