Kelly was very professional Kelly was very professional. She was polite and walked me through the entire process with ease. God bless Kelly and Branch. I am happy to stay as a loyal Branch customer with the help of Kelly. Keep up the good work.

World Class in Service. Suzzie was the best insurance agent I've ever dealt with ever. She was very informative, extremely patient and kind. She made sure all the information needed was transparent. I became ill during the process and she was very understanding. She kept me updated on what needed to be done and or submitted. She kept in contact during the entire process. I could go on and on. But I'll say I will be switching my insurance back to branch. I'm super impressed with the service provided and very appreciative. Thanks so much.

Raised from $947 to $1492 no claims but… Raised from $947 to $1492 no claims but demanded roof be replaced. Then when you have a claim Tammy took two moths to tell me to go kick rocks kept making excuses kept calling me the wrong name too. Then trying to even communicate was a nightmare my agent even said it’s like they don’t want policies anymore.

James Duncan goes above and beyond Since Branch was a new I was not certain about how smoothly things would go if I was to get into a car accident or if I need anything. Recently I was involved in a car accident, and Branch took care of the other party and me very fast. Unlike other insurance companies that makes you wait before they call you back, Branch is not like that when I called every time they would answer. I have to brag about James Duncan, he sounds like a sweet, genuine, down to earth type of guy, every time I called with a concern he would find out and get back with me within 20 mins the earliest or end of the day at the latest, the way he made me feel in making certain decisions and walking me through the process is one of the major reasons why I will stick with Branch. I hope don’t get into a car accident again but if I do I hope I get James again!

Great service Great service pleasant to talk to and helpful