Very positive experience The whole process of filing a claim for my car accident was very simple and straightforward. I filed it at night and the next morning an agent was already in contact with me. They requested pictures of the damage to provide a first quote. In a matter of one week I received a check in my mailbox so I could take the car in a body shop to get it repaired. They also helped me to get my deductible paid by the other driver’s insurance because it was his fault (mini tort in Michigan). I received frequent updates from the agent guiding me through the process. The repair shop also claimed with them additional parts for the repair and no problems or delays were reported.

Kept us informed Chris Willoughby kept track of the company’s progress — or lack of it — over several months. We knew that the investigation would happen. He explained how Branch calculated the cost of the roof. Once the company approved our claim, things moved quickly

"Devin is a shining beacon of hope on… "Devin is a shining beacon of hope on even the darkest days! Our family was going through a series of unfortunate events, but Devin worked tirelessly to ensure that we found suitable insurance coverage. She is a valuable asset to your company and we are grateful for her dedication.""Devin is a shining beacon of hope on even the darkest days! Our family was going through a series of unfortunate events, but Devin worked tirelessly to ensure that we found suitable insurance coverage. She is a valuable asset to your company and we are grateful for her dedication."

Casey made this claim experience a… Casey made this claim experience a breeze. Through a professional approach, she was able to guide me through next steps and do so with a patient attitude. Amid a daunting time, she brought ease throughout the entire process. I would highly recommend Casey to other in any claims situation.

Never stop trying I had a somewhat difficult time trying to find my Account, but after three agents helping me, they found out that they had spelled my last name wrong.(Nickson) . I had a good experience, and great help.👍🏿