Reliable support and great communication I had a roof leak and considerable interior damage. The claims adjuster I was assigned, Richard Hoftiezer, was outstanding. He called me an hour or so after I submitted the claim, and he gave me advice and instructions for how to proceed. Talking to him helped me calm down and feel like the problem would be solved. He immediately sent my case over to a managed repair company, he helped me communicate with them, he handled their repair estimate promptly and he answered all my questions. In short, he has was responsive and helpful at every step of the process and he significantly reduced my stress about the situation. I felt that he really cared, and did his job exceptionally well.

Samantha was so helpful through what… Samantha was so helpful through what could have been a very confusing and overwhelming process. She was very communicative and responsive throughout. I would highly recommend her. Sincerely, Dorothy Sjogren

Great service Great service pleasant to talk to and helpful

Never stop trying I had a somewhat difficult time trying to find my Account, but after three agents helping me, they found out that they had spelled my last name wrong.(Nickson) . I had a good experience, and great help.👍🏿

Kept us informed Chris Willoughby kept track of the company’s progress — or lack of it — over several months. We knew that the investigation would happen. He explained how Branch calculated the cost of the roof. Once the company approved our claim, things moved quickly