I deleted the previous review and would… I deleted the previous review and would like to post a new review. I was very impressed with the customer service I received this week. I was contacted by Branch and was able to get a new policy that suited our needs. Everyone was very helpful, and worked with us to get the info and policy we needed. Very, very pleased with Branch.

Very positive experience The whole process of filing a claim for my car accident was very simple and straightforward. I filed it at night and the next morning an agent was already in contact with me. They requested pictures of the damage to provide a first quote. In a matter of one week I received a check in my mailbox so I could take the car in a body shop to get it repaired. They also helped me to get my deductible paid by the other driver’s insurance because it was his fault (mini tort in Michigan). I received frequent updates from the agent guiding me through the process. The repair shop also claimed with them additional parts for the repair and no problems or delays were reported.

I have been used many different… I have been used many different insurance companies on past years But Branch is the Best one when you have to file a claim the guy working there Rick he is the best person to deal with your claim..very much good experience working with him.

Casey made this claim experience a… Casey made this claim experience a breeze. Through a professional approach, she was able to guide me through next steps and do so with a patient attitude. Amid a daunting time, she brought ease throughout the entire process. I would highly recommend Casey to other in any claims situation.

I spoke with Vanna Mosley I spoke with Vanna Mosley. She was an extremely excellent agent. She gave me quotes, patiently waited while I gathered information. She was great assisting me get insurance for my home and auto. Thank you Ms Vanna