Devon worked with me to bring my rate… Devon worked with me to bring my rate down....which I was struggling to get reasonably priced insurance.

I deleted the previous review and would… I deleted the previous review and would like to post a new review. I was very impressed with the customer service I received this week. I was contacted by Branch and was able to get a new policy that suited our needs. Everyone was very helpful, and worked with us to get the info and policy we needed. Very, very pleased with Branch.

Araceli Gonzalez Araceli Gonzalez, what great customer service! She helped me get a new policy at a great price that I can afford and I’m very thankful for that!!! She was patient and understanding overall she’s awesome:))))👏

I spoke with Vanna Mosley I spoke with Vanna Mosley. She was an extremely excellent agent. She gave me quotes, patiently waited while I gathered information. She was great assisting me get insurance for my home and auto. Thank you Ms Vanna

Reliable support and great communication I had a roof leak and considerable interior damage. The claims adjuster I was assigned, Richard Hoftiezer, was outstanding. He called me an hour or so after I submitted the claim, and he gave me advice and instructions for how to proceed. Talking to him helped me calm down and feel like the problem would be solved. He immediately sent my case over to a managed repair company, he helped me communicate with them, he handled their repair estimate promptly and he answered all my questions. In short, he has was responsive and helpful at every step of the process and he significantly reduced my stress about the situation. I felt that he really cared, and did his job exceptionally well.