Rick Barnes
GBI contacted them for a quote I contacted them for a quote, spoke to Carlos Lewis, he insisted I give all my information for payment to hold this quote till I receive the packet in the mail within 7 to 10 days. At that time I could choose if I wanted the plan or not.2 days later I'm being charged for it, I never authorized it. Trying to cancel is another fun time, one call and was transferred to 9 different people, finally got one that could help, told me a refund would be in my account within 7 to 10 days. Nothing on 10th day, I called and was told my refund was in review and could take another week. They use deceptive practices to get your money . Give you a runaround to get a cancelation and treat you like dirt. Would not recommend this company!!!
Jerry Williams
GBFirst time dealing with you all just… First time dealing with you all just curious about why I couldn't insure my stepson and daughter whose last name is different from mines
Doreen
GBPhillip took the time with me and… Phillip took the time with me and explain everything about the policy and the process.
Patricia
GBExtremely happy with my experience My experience with Fidelity far exceeded my expectations. On several occasions I made changes to my policy. I contacted my agent and he returned my call immediately, was more than patient and made the changes I requested. I received my new policy timely, had a question. I called Fidelity, talked to a representative who answered my question immediately.
Happy Fidelity Customer
GBSo far...Great Company Anthony was very helpful and hoping this is the beginning of a long friendship! Thank you for all your help!