David
GBHorrible company Horrible company. We went to Brazil for 7 weeks in Jan and February and prior to coming back we contracted Covid. We had to pay a $600 penalty to the airline to get back. We filed a claim with Faye and provided all the documentation they asked for including medical bills. We still have not been reimbursed. Do not go with this company!!
Sheri
GBPeace of mind To have the Faye insurance gave me peace of mind that I had the means to support myself in case of illness or accident. Thank you!
George Arnold
GBAlways be ready Always be ready. Have a back-up. Call your credit companies let them know where you are traveling so there are no issues and take two credit cards. Tokyo is a world class city, but there are language issues so make sure you have an app on your smartphone to act as an interpreter if needed. The intercity train system is flawless. It does take a day or two to be totally familiar.
Peggy Chubb
GBOur guide/driver to the Holland… Our guide/driver to the Holland windmills exposed us to his upper respiratory infection and 4 out of five got it a week before returning home and still have it. One of us (me) has been to the ER. Are we still covered by Faye when we return?
Maxine Bodson
GBFaye is the way to go. My refund was given in about a week ....when I first submitted my claim I receive an email almost immediately! I called today to check on it..and as I was speaking to Erica ..a notification came thru that my refund was there she is the nicest c/s person I ever had and I will definitely use Faye in the future !!