I had multiple questions and Mapula… I had multiple questions and Mapula Khakhathiba were friendly and very helpful and patience. All my questions were answered and explained and changes were adjusted and completed. Thank you very much Mapula.

She helped me understand my contract… She helped me understand my contract and did a follow up about my issue

Double debit 😫 I called on 03Feb to apply. In order for cover to start immediately, I needed to make an eft payment on the same day which I did. On 07Feb I was debited for the same amount. I contacted my consultant on 07Feb and arrangements were made for a refund. It's 12Feb and the refund has not come through 🙄 now I have lost my patience and want this resolved asap

The lady attending to my questions had… The lady attending to my questions had the answers immediately. Great service!

Thank OnePlan for immediately loading… Thank OnePlan for immediately loading my card, I am very impressed. Let me extend my gratitude to Mapula Khakhathiba for your patience, clarification and for calling me back after my airtime cut, I appreciate ur customer care service 🙏