Excellent Service Good day, On the 17 April, I contacted Oneplan Insurance for assistance with a refund. I was so fortunate to have Tsepang.m assist me. I kept uploading my POP on the APP but, I kept receiving a response-unable to process. She advised the requirement and also sent me a TEST email so that I just needed to provide the POP onto that email and the issue was rectified. We need more people like Tsepang who go the extra mile in service delivery.

She helped me understand my contract… She helped me understand my contract and did a follow up about my issue

When I saw the adv on Facebook When I saw the adv on Facebook , I chose to be called back. It wasn't 5min when Tlotliso phoned back. She was very professional and gave me all the answers to my question in full and she was so clear in speech that I could hear everything. I must say I'm happy so far to be able to join Oneplan.

Puppy's breed was registered wrong. Puppy's breed was registered wrong. Email was quick and responsive changed the breed immediately which is awesome no hassle. Asked on how to register on the app got phone call and 5 min later I was registered. Good support service.

Best service provider and excellent manners I can only review Mapula Khakhathiba for the best service she provided for me. She took her time to allocate my refund money which was not appearing on my One plan card. As for the calling itself, I pray that this system could be made better. Moreover when a person had an accident or should go see Doctor immediately. One has to hold the line for a very long time Zukiswalynette