Puppy the Rottweiler My dog Puppy had a really good quality of life because of Oneplan. Every pet lover should consider getting this policy to keep their fur-baby healthy and happy. When they leave you after their short life, you will be glad that you knew you had the ability to take care of them in the best possible way.

Puppy's breed was registered wrong. Puppy's breed was registered wrong. Email was quick and responsive changed the breed immediately which is awesome no hassle. Asked on how to register on the app got phone call and 5 min later I was registered. Good support service.

Superstar Mapula Mapula was able to sort our my query within 24 hours, after struggling 2 months with 6 different employees at OnePlan. She was assisting, kind and made me feel like she actually wanted to help. Thank you Mapula

When I saw the adv on Facebook When I saw the adv on Facebook , I chose to be called back. It wasn't 5min when Tlotliso phoned back. She was very professional and gave me all the answers to my question in full and she was so clear in speech that I could hear everything. I must say I'm happy so far to be able to join Oneplan.

WORST COMPANY I HAVE EVER DEALT WITH Submitted an invoice for a vet visit which they requested from me, and 6 months later cancelled my insurance and moved to a different country (this was two years ago). Nothing was mentioned when I cancelled that anything was outstanding. Nearly two years later and I have debt collectors contacting me on behalf of Oneplan for a “missing invoice” which was sent to them multiple times (They kept contacting me claiming I hadn’t sent it). They dont respond to my mails to try get this resolved. They claim they have tried to contact me multiple times - I have never received a single email back from any of my responses to them with email chains attached. Absolute shambles of a company. Very quick to hand you over to debt collectors rather than try sort amicably.